Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Pay as you go credit used up

I am on pay as you go, I have no internet or apps and have only phoned someone once and texted a few times ( less than 10 ). I receive texts and still can even though the credit I bought at the beginning of July has all gone! Where has it gone I had ...

Dilcia by 2: Seeker
  • 3559 Views
  • 4 replies
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How can I know Vodafone package by check SIM card?

Hi~How can I know Vodafone package by check SIM card?I have a SIM card that is not use yet. However there is not outside packing so I don't know what package for it. Is possible to find related information by check serial number in CIM card? 

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QA123 by 2: Seeker
  • 3372 Views
  • 1 replies
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Signup bundle not showing

I signed up to a 15GB data PAYG package for £10, my account is only showing 5GB. Do I need to do something special for the correct bundle to show on my account? Thanks in adv. 

Mobile Wifi - 30 Day Contract

Hello, I've just received my R2019 Wifi router.  I only need this for a short period of time so took out the 30-day contract.  Can someone confirm how this ends? After 30 days will it just stop working and Vodafone will no longer bill me, or will it ...

andy1212 by 2: Seeker
  • 1670 Views
  • 3 replies
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Unable to top up

Hi, I can't seem to top up my pay as you go sim.  I've called 2345 and it tells me there is a technical fault so I can't top up; I have tried to top up online but it tells me I have entered an invalid mobile number, and the vodafone app I have just d...

Data usage if using Nvidia and netflix

MorningI currently have a 1-month unlimited data sim that I used to test the network when on holiday. The network seems good. I would like to move my number and go with the £12.00 a month with unlimited Netflix/prime. I have a question we watch Netfl...

kegnkiwi by 2: Seeker
  • 1674 Views
  • 2 replies
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Default now I cannot move house or obtain a mortgage

I purchased a Vodafone pay as you go dongle for additional bandwidth while travelling, long story short didn't need it any more so I didn't top it up thinking it was like a mobile Pay as you go Sim. I have an account with Equifax who notified me that...

brits81 by 2: Seeker
  • 4167 Views
  • 7 replies
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Making contact with vodafone about invalid sim?

My PAYG phone is showing invalid sim. Presumably this is because it's been too long since I made a charged call. I'd like to query this with vodafone as I believe I have made a call within the last six months. However, it's proving impossible to cont...

david101 by 2: Seeker
  • 5056 Views
  • 2 replies
  • 1 thanks

Avoid if you travel abroad

On the 8th of July I left the UK on vacation. The moment I crossed the border to Ireland, I lost my ability to send and receive text and calls. I also lost my ability to use my mobile data. On the 13th of July I contacted Vodafone through Live Suppor...

lakrsv by 1: Seeker
  • 1448 Views
  • 1 replies
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