A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
I'm not a current Vodafone customer, and have never been. But several days ago my bank card info was stolen (It's a Visa Debit) and the fraudster made a series of transactions at "VODAFONE E-COMMERCE NEWBURY GB". There were 5 unauthorized transaction...
Hi does anyone know where to find there account number
Hi Can anyone please tell me how I can put a big value bundle on my Vodafone phone without it going onto the pay as you go 1 thing?The last time I bought a £10 bundle it went onto pay as you go 1 instead and that wasn't enough data for me.I hadn't u...
Help Please:I've recently moved my mobile to Vodafone.My mobile has been switched off for several days.Today, when I switched it back on, I got a lot of texts, one for each call I had missed.It said I could switch-off these 'missed call texts',by dia...
I bought a new sim card, topped up £15 about 4 days ago and it was automatically converted into a big value bundle which I didn't want! I just want to have the credit on the phone, like good old fashioned pay-as-you-go. I have opted out of the bundle...
So I was in the process of buying a big value bundle (£40). So I topped up £40, and the money was applied to my account (Credit showed £40). Now as I was about to buy the big value bundle using the credit on my account, apparently the money that I ju...
I tried to return to VOXI plan after experimenting with a different provider for 2 weeks. Kept my old sim from VOXI, reactivated it again, and purchased a monthly plan. I created a new account for the purchase and tried to log in, but it got locked a...
Hi guys,I’m hoping someone can help as I’ve called Vodafone 8 times and had zero luck.I have an iPhone 12 Pro and got a £20 big value bundle last week and the past couple of days I’ve only been able to use mobile data when I’m on a phone call.Vodafon...
Hi I have ported in my Lyca mobile number into vodafone PAYG since the port completed, I am unable to receive incoming text message only from operator EEI can text them and everything else works, including calls data. have tried many options but can...
Topped up with £10 went through on my card got a text confirming it but it has not been applied
