A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi! I haven’t used my Vodafone SIM card for a month, and when I tried to return to using it, I couldn’t add a big value bundle to my account. I had one before, for 20£, but when I’m trying to add it now, I keep receiving a message that I have to top ...
My payg SIM card has stopped working. I haven’t exceeded the 180 days (getting close now) of not using it, so wonder if the sim has become faulty. Can anyone offer help. I have a fair amount of credit on it that I’ve used to make charity donations wi...
I have no service on my phone while I am abroad. Please help
Hi folks, just trying to find out if there's any way of topping up - online or in UK - a SIM card I bought from a local store in Italy (it's too much for TOBi to handle). I needed an Italian phone number to conduct some bank business and swap the SIM...
Hey, I have 2 sim cards but one is receiving 4G but the other is using 3G. I tried everything but it doesn't switch to 4G. What can I do?
Hey soon to be neighbours, I'll be moving to London next week and need a sim card for my phone asap. I think I'll go with the Vodafone Pay as you go option with one of their "freebees". Does anyone know if I can walk into a Vodafone shop and walk out...
When trying to use the My Vodafone app on my phone, my wife's, or my daughter's (all managed by me), when I go to the top up page and try to add a card, I get: Sorry. We couldn't complete your top up at the moment. Please try again later. I'm trying ...
my internet is not working
Apologies if my question has been answered elsewhere, I've searched but can't find a similar problem on this forum.When I buy a topup for my phone I get minutes, texts and data, where the text and data allowance expires after 30 days. Does the clock ...
From March 2019 to August 2019 I had a Vodafone prepaid contract and a number of my own for the duration of an academic exchange.I came back to my homeland where there's no Vodafone. I kept the SIM card. I'm going back to Germany in a couple of weeks...
