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Vodafone unavailable???

Connorjones6306
2: Seeker
2: Seeker

What the hell is going on I am on a voxi SIM card and ran out of my data bundle couple days ago and have tried many times to go into my voxi account to top up and buy a bundle but it's saying we are currently working on the website behind the scene will be back shortly so I tried going on Vodafone Website to log in their and it's just saying unavailable will be back up running soon has the whole vodafone gone down or something? I have been trying for hours now the far I got was ringing free phone on 191 or 2345 and topping up £15 but it won't let me buy a god damm bundle!! Saying sorry there seems to be an issue please come back soon?

WHATS GOING ON VODAFONE I WANT TO BUY A BUNDLE WHY IS THAT SO HARD TO DO HELP ME OUT!?

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Connorjones6306 

Voxi although owned by Vodafone have their own contact details and top up system away from Vodafone.

You would need to persevere with the channels supplied by voxi.

They don't have a callcentre but do have live chat.

Perhaps try and contact them through Facebook or Twitter.

My apologies if you've tried these channels.

https://help.voxi.co.uk/ 

VOXI_Complaints.pdf 

https://www.voxi.co.uk/contact-us 

Voxi - Twitter. 

Voxi - Twitter.  

Hopefully by now their systems have reset and you can get on with using your account @Connorjones6306 

 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.