Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Retaining late father's mobile number

Hi, My father passed away several weeks ago and I was intending to continue using his PAYG mobile number as my own in his memory - however when I turned his phone on earlier it said the SIM card was invalid and when I rang his phone using my phone it...

jmg156 by 3: Seeker
  • 5997 Views
  • 9 replies
  • 0 thanks

Free 500mg data download

Had a text from Vodafone offering 500mb data. I went to "offers for you" page and there is nothing there...... what is the story with this?

SeanS by 2: Seeker
  • 2485 Views
  • 2 replies
  • 1 thanks

No mobile data since I switched to Vodafone

Weeks ago I purchased a PAYG Vodafone sim and bought a BVB. I then had my number ported across from Asda Mobile to Vodafone. I can phone and text ok but I have never been able to use mobile data whatsoever. i have spent an enormous amount of time onl...

RobT2 by 2: Seeker
  • 6898 Views
  • 17 replies
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Billing Issue

I am concerned with the fast rate at which my Pay As You Go balance is being deducted. I would like to access all the past calls and text messages I have sent for the past 3 months. I am unable to get in touch with a Vodafone agent over the phone. Ca...

Resolved! No inbound calls or texts

I got a new phone and sim yesterday but when someone calls it says incorrect number or call failed and texts are not delivering to me. I have activated the sim, topped up and made a successful outbound call but nothing will come through to me, any id...

Nick Jeffrey

Nick Jeffrey, please be advised that since I have not received the £100 due to myself,  I have no alternative other than to seek redress via the Court system.

jgmhyb by 4: Newbie
  • 1474 Views
  • 1 replies
  • 0 thanks

Sim Swap Question.

Hi,Just a quick question.I am planning to swap my sim as I have upgraded my phone.I just wondered if I needed to register the new sim before I perform the swap?Thanks for any advice.Martin 

Arnak by 2: Seeker
  • 5463 Views
  • 9 replies
  • 0 thanks

Resolved! Changing 2FA?

Hi, How do I change my phone number for 2FA notifications, please? Martin

Arnak by 2: Seeker
  • 3522 Views
  • 2 replies
  • 0 thanks

old Nokia PAYG phone

I have an old Nokia Lumia smartphone PAYG. How do I use new Covid app on this and how much will it cost. 

sillyme by 2: Seeker
  • 3332 Views
  • 6 replies
  • 0 thanks