Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Make a Chargable Call

My Caravan is on a Storage Facility and there are some 200+ Vans within.The Management are being 'Mean' and have 'Locked out' all Gate Fobs saying 'Covid19' and nobody will be allowed entry to the Facility until 'Lockdown is over' - £14 a week for my...

Raddy by 3: Seeker
  • 2144 Views
  • 2 replies
  • 0 thanks

£10 BVB

I topped up my big value bundle on the 5th April. The same as I do every month. It's a £10 bundle. On 6th April I got a text from Vodafone with an offer to pay extra £5 and get extra. Which I did. A text 2 hours later to say we've moved you to your n...

Rachiebc by 3: Seeker
  • 2434 Views
  • 2 replies
  • 0 thanks

cant call fraud team without credit

I have some really strange activity on my PAYG sim, I started receiving texts from a Dimonos down in London, I hadnt signed up.I am receiving texts from vodafone saying my Pay monthly account is £86. Im PAYG. And finally today Ive received a text fro...

Credit

Hi I brought a phone from Carphone warehouse with £10 airtime credit for vodaphone but my airtime credit is not working and I cant get through to anyone on the phone. Thank You

gary1964 by 2: Seeker
  • 1905 Views
  • 2 replies
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BVB 20 NOT ADDED

I buy Big value bundle 20 pound. But not added fm 24 hours.Still awaiting for added or re-charged to my bank account.Please kindly find my bank bill.Could you please check and revert with my details.MY telephone number is [Removed] [MOD EDIT: This po...

Vodafone to Voxi - Stuck in Limbo

So put in a switch from Vodafone to VOXI on the same sim card. A few hours after midnight the sim stopped working and I recieved two emails: one about filtering and the other about a reset password. That password reset only worked for my vodafone acc...

ayylmao by 2: Seeker
  • 5968 Views
  • 6 replies
  • 0 thanks

Retrieving a Vodafone phone number

Hello I haven't top up my Vodafone phone number for about 1 year and I lost my phone number. My phone read the number of the sim but it shows just emergency phone call. Is IT any chance I can get back my phone number and top it up?. THANK YOU. 

Aileni by 2: Seeker
  • 2452 Views
  • 2 replies
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Not registered on Network

Hi there. I topped up on the 18/3/20 and since then have not been able to send texts or receive.I just let it go as having a bad signal in the country. But now I try and call and it says that I am notregistered to the network. I have gone through set...

mable1 by 2: Seeker
  • 5989 Views
  • 3 replies
  • 0 thanks

Resolved! Topupfailure

Topped up as usual online on  Wednesday last but credit was not added to my account with the result of no credit and I am  in isolation.