Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

top up dongle whilst stores are closed

Hi I am based in Brisbane Australia.  My brother is looking after my mother in the UK - she is 87 and in isolation. My brother has a pay as you go dongle which is due to run out.  The stores are closed and he has no way to get any credit on the dongl...

Retrieving a disconnected PAYG number

Hi I am trying to find a way to retrieve a number which I believe is likely to be still in quarantine. My mother had it on PAYG, and really wants it back as she finds it memorable. It was the family "emergency" number and she had given it to other el...

New phone ordered

I have ordered a new phone. I have given my partners number as a contact number as required in the order process. She is receiving texts advising her details have been upgraded. Will this affect the use of her phone her phone number and her Pays as y...

Kelv99 by 2: Seeker
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Accessing My Vodaphone

I have just got a new phone and I'm trying to access the My vodaphone app  its telling me to turn on my mobile data but it's already on? 

Problems network

Hi guys i am in the iraq now i can't back to England because have a virus Corona i have a problem network and data i bought  Top up online 10£ but no have anything please please help me i am out the UKThis is my number [Removed]  [MOD EDIT: This post...

Hiwa by 2: Seeker
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  • 4 replies
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Any chance on getting back a deactivated number??

Hi, I know there are a lot of posts like this but I'm hoping someone can help.A while ago, probably just over a year or so, due to circumstances my number, which was on my parent's vodafone contract was moved over to pay as you go, and I intended to ...

Retrieving mobile number

Hi, In an attempt to speak to a real person through e-mail/messages, I am reaching out through forum in hope someone from vodafone will respond. (I don't want to phone as I am overseas) I have attempted to send a private message to moderator but got ...

Putting an account on hold - Covid-19

Hi all - I am an Australian who has been living in the UK for a year and have a pay as you go account. Due to Covid-19 I am returning to Australia today but hope to return to the UK ASAP. Does anyone know if it is possible to 'suspend' your account s...