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Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Credit

Hi I brought a phone from Carphone warehouse with £10 airtime credit for vodaphone but my airtime credit is not working and I cant get through to anyone on the phone. Thank You

gary1964 by • 2: Seeker
  • 2015 Views
  • 2 replies
  • 0 thanks

BVB 20 NOT ADDED

I buy Big value bundle 20 pound. But not added fm 24 hours.Still awaiting for added or re-charged to my bank account.Please kindly find my bank bill.Could you please check and revert with my details.MY telephone number is [Removed] [MOD EDIT: This po...

Vodafone to Voxi - Stuck in Limbo

So put in a switch from Vodafone to VOXI on the same sim card. A few hours after midnight the sim stopped working and I recieved two emails: one about filtering and the other about a reset password. That password reset only worked for my vodafone acc...

ayylmao by • 2: Seeker
  • 6227 Views
  • 6 replies
  • 0 thanks

Retrieving a Vodafone phone number

Hello I haven't top up my Vodafone phone number for about 1 year and I lost my phone number. My phone read the number of the sim but it shows just emergency phone call. Is IT any chance I can get back my phone number and top it up?. THANK YOU. 

Aileni by • 2: Seeker
  • 2893 Views
  • 2 replies
  • 0 thanks

Not registered on Network

Hi there. I topped up on the 18/3/20 and since then have not been able to send texts or receive.I just let it go as having a bad signal in the country. But now I try and call and it says that I am notregistered to the network. I have gone through set...

mable1 by • 2: Seeker
  • 6419 Views
  • 3 replies
  • 0 thanks

Resolved! Topupfailure

Topped up as usual online on  Wednesday last but credit was not added to my account with the result of no credit and I am  in isolation.

Technophobic Dad adding bundles

I'm trying to top up my daughter's phone (a second hand iPhone she just uses on the wifi around the house) for the first time since I stuck a free SIM in ages ago, just so she could get a number to register for apps like WhatsApp.  So, I called 4354 ...

top up dongle whilst stores are closed

Hi I am based in Brisbane Australia.  My brother is looking after my mother in the UK - she is 87 and in isolation. My brother has a pay as you go dongle which is due to run out.  The stores are closed and he has no way to get any credit on the dongl...

Retrieving a disconnected PAYG number

Hi I am trying to find a way to retrieve a number which I believe is likely to be still in quarantine. My mother had it on PAYG, and really wants it back as she finds it memorable. It was the family "emergency" number and she had given it to other el...