A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi, In an attempt to speak to a real person through e-mail/messages, I am reaching out through forum in hope someone from vodafone will respond. (I don't want to phone as I am overseas) I have attempted to send a private message to moderator but got ...
Hi all - I am an Australian who has been living in the UK for a year and have a pay as you go account. Due to Covid-19 I am returning to Australia today but hope to return to the UK ASAP. Does anyone know if it is possible to 'suspend' your account s...
My Mother in Law has a very old LG GT400 PAYG phone which has a larger Vodafone SIM and her Vodafone number. She has not used the phone for a long time so we think that the number has been ended by Vodafone as inactive. Unfortunately, this mobile num...
I have accidentally ordered and purchased a few minutes ago a sim card with triple data, thinking that the triple data offer was going to be implemented to my current phone number a new big value bundle with triple data. I would like to cancel the or...
Hello,I need some urgent help / guidance on how I can access & set up my voicemail.I’ve bought an emergency PAYG mobile for community use during Covid-19. I can’t access or set up voicemail as when I dial 121 I get the message that 'the service is cu...
I ported my PAYG number over from O2 last Thursday. Before I ported the number the Vodafone app worked fine with the temporary number that came with the SIM card. However, since my O2 number transferred over I cannot see my balance or data usage in t...
Purchased Vodafone pay as you go and inserted current Orange PAYG SIM card, says not recognised - advise please
I have two phones, one a Huawei Y6, on which I have £6 Vodafone credit, the other a Vodafone Smart V10. I wish to move the Y6 sim to the V10, but when I do, the credit indicates £0.What do I need to do to enable the credit on the V10?Thank you.
I am trying to active my sim and on step 3 where it says create an account it says that I have to fill in all the boxes correctly but they all have a tick next to them saying they are right and I've tried refreshing the website and it doesn't work an...
HelloI've decided to post my problem as I seem to be going around in circles. Back in August my Vodafone App stopped working for no apparent reason so I contacted Vodafone to be told that my account was corrupted and that had affected logging into th...
