A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
I have accidentally ordered and purchased a few minutes ago a sim card with triple data, thinking that the triple data offer was going to be implemented to my current phone number a new big value bundle with triple data. I would like to cancel the or...
Hello,I need some urgent help / guidance on how I can access & set up my voicemail.I’ve bought an emergency PAYG mobile for community use during Covid-19. I can’t access or set up voicemail as when I dial 121 I get the message that 'the service is cu...
I ported my PAYG number over from O2 last Thursday. Before I ported the number the Vodafone app worked fine with the temporary number that came with the SIM card. However, since my O2 number transferred over I cannot see my balance or data usage in t...
Purchased Vodafone pay as you go and inserted current Orange PAYG SIM card, says not recognised - advise please
I have two phones, one a Huawei Y6, on which I have £6 Vodafone credit, the other a Vodafone Smart V10. I wish to move the Y6 sim to the V10, but when I do, the credit indicates £0.What do I need to do to enable the credit on the V10?Thank you.
I am trying to active my sim and on step 3 where it says create an account it says that I have to fill in all the boxes correctly but they all have a tick next to them saying they are right and I've tried refreshing the website and it doesn't work an...
HelloI've decided to post my problem as I seem to be going around in circles. Back in August my Vodafone App stopped working for no apparent reason so I contacted Vodafone to be told that my account was corrupted and that had affected logging into th...
Android PAYG phone; requested some veryme rewards; STILL not got the email to get to spend the reward; just how long does it take to ge the email as have been waiting over a week now despitre the text telling me to expect the email ...
I have topped up by €20 - 087 7811770 but it did not show? Can you help me on this
I've got a Vodafone sim card purchased in Italy in my phone, and I've got a Vodafone soeasy pay as you go card purchased in Cyprus. How do I transfer the money from the pay as you go card to my account and top up?
