Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

No signal

Hi,I gave my Grandfather an Honor 9 phone for Christmas 2019 and they've put their Pay as you go Vodafone sim into the phone. The texts worked fine, as at New Year's they sent and recieved texts from several people. However, now they are unable to do...

drtroy27 by 1: Seeker
  • 2015 Views
  • 1 replies
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Problem completing the Keep your Pay as you go number

Hi,  I'm looking for advice on completing the " Keeping your Pay as you go number when you move to Pay monthly" form please. Having followed vodafone's online advice on where to find my SIM number, I entered my 15 digit number but I received an error...

LindaI by 2: Seeker
  • 1698 Views
  • 1 replies
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Data error problem

I'm Jiyoon Min and bought the 30 euro big value bundle on 1st February.  Now, I have a problem about connecting and using my data. My data amount available to use is 20 GB per one month because I've purchsed the 30 euro big value bundle. But, I exper...

0102MIN by 2: Seeker
  • 1269 Views
  • 0 replies
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Using my vodafone sim in the US

Hi I have a 10 GBP big value bundle, and I am soon to go to the US for six weeks.  I want to know if I can use my vodafone sim whilst in the US.  I would only make local calls within the US- no international calls or texts, and I would like data for ...

PAYG credit not uploading

Hi,We bought a new pay as you go SIM and bought the £10 bundle with it. However I am unable to use my SIM as my balance shows 0 credit. Is it possible that there is a problem within the system? Thank you

Using a pay as you go SIM in an automated gate

Hi everyone, I have recently had an automated gate opener fitted to my farm gate which is operated by a GSM device. (should a visitor press the call button on the gate then the GSM device will call my mobile and I can open the gate remotely) The inst...

Traveling from the US to Portugal to the UK

Hello. I am traveling from the US to Lisbon for a couple of days and then to the UK for a week. I would like to have internet service while in Lisbon and the UK. I used to have an Italian and then UK Vodafone Sim card, but that was 3.5 years ago. So ...

Sim swap

Just bought myself a new sim free android and went to my local vodafone shop(25-01-20) to get a sim-swap. Got it done and was told by the lad that it would be swapped to my new nano sim within the hour and working. It didn't happen. Went back in the ...

Resolved! Why has my BVB data remaining been halved?

Hello...I purchased a SIM with a £10 Big Value Bundle in December (which didn't go smoothly, but that's another story). Due to the triple data offer that gave me 9GB of data, and when I checked with phone support during a call for a different matter ...

nkh08 by 2: Seeker
  • 2507 Views
  • 2 replies
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