Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Missed calls when turned off/notifications when turn on.

I turn my s10 off on a night but i want to know if anyone has tried to ring while off so when i turn on i get a notification if they have but it don't work.Notifications are all on and sleeping apps are off so none goes to sleep.Spoke to 3 people fro...

Resolved! Big Value Bundle not renewing

I have used a big value bundle for almost half a year now. However, I wasn't in the UK when it was scheduled to renew last month, and I didn't have enough credit anyway. Yesterday I just topped-up 20 pounds, but it hasn't renewed yet. What do I do? I...

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tkburis by 2: Seeker
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Data usage without data

Hi. Looking for some advice. I'm on PAYG with no data package.  I've never had data.But early yesterday morning I received a text from Vodafone about data usage. It's logged on my phone too. This is impossible as (as I have said) I have no data at al...

Re-Using sim card

Hello! My name is Nick and I am from the US and I spent the summer in the United Kingdom, leaving in late August. I bought a SIM card when I arrived, downloaded the app, and really enjoyed my Vodaphone service. My friend is spending time in the UK st...

Haven't got 20GB of free data

Hi, I've bought the prepaid simcard in the airport yesterday. It said this sim has 20GB of free data, however, I haven't got any free data after swap the sim. I've also got messages says download my settings to get my data up, but safari couldn't dow...

hesken by 2: Seeker
  • 1966 Views
  • 1 replies
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Online account error

I get the following error message when I sign on to my account - under the account summary tab"Sorry, there seems to be a problemWe're working hard to fix the issue, so please try again later.: 104, Unexpected error: Invalid Data Value - AccountID sh...

mike37p by 4: Newbie
  • 35005 Views
  • 167 replies
  • 1 thanks

my sim is not working

[Removed] my sim is not working any idea [MOD EDIT: This post has been edited to remove personal information please see Community Guidelines]