Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Major security flaw in voicemail

I have discovered a major security problem with my voicemail. I called 121 to listen to a new voicemail message. I entered my PIN incorrectly and got the message telling me this was the case, which is how it's supposed to work. So I hung up, and went...

ZIncy by 2: Seeker
  • 8 replies
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Get promised refund

Refund of around £21 has been promised, phone calls been promised but nada - nothing.My mother is over 80. She has a mobile phone but very rarely uses it. She went on holiday last year and my brother put £20 credit on her phone last August (2017) whi...

Wasting Time and Money with Vodafone

Bear with me. You might find the following amusing. I don't.As a Pensioner I only need a phone occassionally so I have a PAYGo account which I top up about once a year. I have litte use for texts, Data or Apps. I have an Internet connection for that....

unused PAYG SIM and credit

A while ago I asked my son to get a PAYG Vodafone SIM as we were planning on transferring his number from my husband's contract to PAYG. He was told in store he had to pay for £10 credit to get one so he did. It was later decided later to stick with ...

Free data not added

I topped up in the app last month after getting a text promising 1 gb of free data. This wasn’t added. Any idea why not? Reluctant to ring call centre since they messed up big last time I spoke with them about another matter

brakeman by 4: Newbie
  • 16 replies
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