Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

PAYG deactivation

My payg sim/number seems to have been deactivated.Last used Jan 2022 & no warning text from Vodafone !how can I get the number deactivated &/or unused credit refunded please ??

TVDH by 2: Seeker
  • 4254 Views
  • 2 replies
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Help Needed Texting Spanish Mobile From UK

Hi, I have a basic UK Vodafone android phone and am on a pay as you go big value bundle. I'm going to Spain soon but need to text a person over there from the UK beforehand. He is Spanish and has a Spanish mobile phone. When I text him, do I have to ...

Reactivate number

Can I request a number that was payg and last used mid 2019.Can it be reallocated to a new sim?

Rb9 by 2: Seeker
  • 5094 Views
  • 3 replies
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Automatic bundle renewal issues & wifi hotspot

Every month for the last few months I've contacted to webchat advisors as my monthly budle isn't automatically renewed. Why would this be? Very frustrating and caused major inconveniences with lack of data and losing data. Also, is it possible to get...

craiigd by 2: Seeker
  • 6384 Views
  • 11 replies
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Topup

So I topped up my phone on the 4th of May with £15 bundle that gave me unlimited minutes unlimited text an 20GB of data with seemed to have gone pretty quick so I  phoned Vodafone customer service on the 9th of May so they advised me to top up £20 so...

Can't log into my account

When i try log into my account i receive the text and put the security code in but i still cant access acount. I get an error code

speedy82 by 3: Seeker
  • 20312 Views
  • 12 replies
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Voicemail

Can someone kindly guide me I need to setup voicemail on my phone after 3 rings with conditions: 1) Go to Voicemail unanswered after three rings2) Go to Voicemail if there is no signal3) Go to voicemail if phone is switched off. I recall there use to...

Pay as you go - no credit

Hi My work have given me a pay as you go phone and sent a sim, phone and the card it came in has 5gb data and £10 of credit.  However, after setting it all up the credit is not on the phone and I don't know how to get the £10 on it as it doesn't have...

Activating Sim Card

Hello, I am in the USA right now and have purchased a Vodaphone 5GB sim card because we are leaving for Europe in a week. I know how to insert the sim card once we arrive, but not sure what steps I'll need to take to get my account going i.e. what wi...