Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Top up problems - error after paying

Top up problems error after payingI`ve made top up on the site from client page and get such a error.As a result my balance still 0, but on bank account operation completed (minus 5 pounds)Could you connect me to technical specialist?I will provide a...

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Veit by 2: Seeker
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You took my money but did not renew my Big Value bundle

On Nov 15th my bank auto topped up my account with £10. I checked my account and the £10 credit was showing, so far so good. On Nov 26th, my bundle renewal date, I received a text that my data had been rolled over for another month. I then received a...

Sim swap issues

My little sisters phone just broke her phone, im letting her use one of my old ones, however i have tried to move her sim over and its listed as an invalid number, i am able to text or call the number on this phone.

Getting a receipt from a top up

Can anyone tell me for what possible reason Vodafone don't issue electronic receipts for online top ups? I've been using Vodafone's network for some additional work activity and require a receipt to show how much I topped up and when - not a VAT rece...

DSwan by 2: Seeker
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