Welcome to Vodafone Community
Hello all, I have been with vodafone for a while regrettably and it has been a headache from day 1, now though my phone is genuinelly unusable. My last bundle lapsed and trying to either top up or activate a new bundle is being turned into the single most difficult thing I have ever tried to do.
Update: But wait theres more
So I am left with a provider that wont let me top up or buy a bundle and whose "support" is quite literally non existent. Has anyone else had this much trouble?
Hi @uselesseeeeeeee thank you for getting in touch and letting us know what's been happening, this does sound frustrating and I'm sorry for any inconvenience caused.
It sounds like we may need to totally reset your online account, often called a cleanse, as this seems to be the link between these issues.
So we can help further, please come and speak to my team on social media.