Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Payg credit Q

I purchased a payg n10. Phone with sim that came with £10+ bundle a few months ago How long do I have to use the credit once its aactivated ? And how long before I need to activate until its no longer available to use? Thanks

Ruben12 by 2: Seeker
  • 1851 Views
  • 2 replies
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PAYG top up

Does a top up expire within a time period as I have noticed that when I top up my 3 children's mobiles that it disappears very quickly and they hardly use their phones for texts/calls. If so then why? And then what is the best way to ensure they have...

Taylor6 by 2: Seeker
  • 1669 Views
  • 2 replies
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Resolved! PAYG restrictions?

Does anybody know if Voda preclude access to 800 MHz band like EE? I’m looking to get better indoor coverage.

Wildie by 4: Newbie
  • 2511 Views
  • 4 replies
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Top up not been applied.

Hi guys,  just topped up via the app and it said it can take an hour, but still not been applied. I have just gone into top up with card and there is a warning saying "your payment is inline to be processed". This is now well over an hour and still n...

Non expiring low cost sim

I have a normal phone I use every day but  beacuse it's large I intend to get one of those tiny phones to take with me when running. It'll probably hardly get used. Is there a sim that does not require contract or regular payments and keeps any credi...

LesB by 2: Seeker
  • 2492 Views
  • 6 replies
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NO VOICEMAIL

Hi,I don’t have voicemail. I cannot set this up.All I’m told when I ring voicemail is..System is currently unavailable. I’ve tried the testing STATE and several others ways that I’ve been advised. No joy. Last week a Vodafone advisor told  me that he...

Can't access rewards via Vodafone app

You keep telling me that I can get rewards when I top up, and yet whenever I try to access these rewards to see what's available the app simply won't let me.  It works fine, right up until I enter the rewards section and then it just displays this "W...

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Voicemail

Hi    I'm having a Problem with Voicemail, When a Caller tries to leave a message for me, they are only able to say about 3-4 words long in the Voicemail Message. Any suggestions...

Hotshot by 2: Seeker
  • 2124 Views
  • 5 replies
  • 0 thanks