A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
I want to know why Vodafone took £1 from my balance, telling me that I had sent someone a text message, when I most definitely did not. This has happened to me twice. I spent the rest of my balances on every Pay as you go 1 SIMs, on apps, then remove...
Money has been disappearing from my Vodafone pay-as-you-go account, always £1 and always just after midnight, when I haven't used my mobile all day. I have data and roaming disabled. I have talked to customer service, who were useless and denied that...
my vodafone v6 plus was playing up so did a factory reset now my phone credit i had in has gone
Vodafone, you are a disgrace and a joke. I have spend three days, YES THREE DAYS, trying to resolve an issue on a PAYG phone for my 84 year old mother. Your pathetic company has done nothing but annoy and frustrate me. I have answered ALL your securi...
Just a heads up... Vodafone have just updated their bundle allowances. I'm on their £10 bundle and just got a text informing me that I now get the following allowances: Unlimited texts, unlimited minutes and 5GB data
I have been a Vodafone member for 50 years. Now I have a £5 big value bundle and top up by £5 every month.After I had topped up my £5 I got a text message to say if I topped up by a further £10 I would get a furtherfree 100 minutes.Not something I wo...
I have Vodafone family and for two members in the group ,this has stopped working, one of the numbers is mine, so when you call the group it takes minutes of your bvb, been on the online chat who say as this is no longer available you can’t have it b...
Hi there,I have just purchased a Google Pixel 5 5G phone and thinking of trying out the Big value bundles that are compatible with a 5G Phone. After I have purchased this bundle, i'm located in a 5G area and my pixel 5 phone is enabled to pick up a 5...
Hello, I have a pay as you go line with Vodafone. I also recently bought another 'sim & phone' deal with Vodafone as the network, however the deal was brought from a third party provider (mobile.co.uk), and not Vodafone directly. Is it possible to tr...
Hi - For the last few months I've been charged for incoming national calls that I don't pick up - is that right? If not, what can I do to avoid this charge? Thank you.
