A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
I am trying to put money onto my SIM Card which is registered in Portugal. But the Vodafone website (Portuguese) has not been working for some months and I am unable to charge my SIM Card. Can anyone please advise when Vodafone will fix this error pl...
I have a "SIM not provisioned" suddenly appeared on my PAYG Vodafone — And am unable to use phone or top up with Big Value Bundle (voucher) that I have purchased! Using another mobile phone I (a) Cannot get past Vodafone phone-line bot (no valid op...
HelloI am with Virgin and have a pay as you go - non smart phone. I use it maybe twice a month, I am changing to vodaphone. My question do I have to top up every month or if I have say £30 credit will it carry over to the next month without me having...
So I bought a vodafone PAYG phone and sim and already I'm starting to regret it. I had a question about getting a PAYG sim without the bundles and 'Sales' told me to go into town and had no idea. But I persevered and bought the phone a sim. after rea...
I am trying to set up a my vodafone account. However, I keep getting an error message saying as follows:We can't match your name with a contact on your account, please check and try again. If you continue to have difficulties please check out our hel...
Hi all, how do I go about buying a second big value bundle? My Data has run out. I have tried opting in and out to no avail, (my current bundle doesn't renew until the 27th)
We have two identical Samsung A52s 5G phones both bought from Amazon (shipped from different suppliers), both on Vodafone PAYG. One phone has Wi-Fi calling shown in the call settings menu and Wi-Fi calling works on it. The other phone does not have...
Hello, I have topped up £10, but by mistake it have automatically been given £10 Big Value Bundle which I don't want. The instructions are not clear enough, I'm really helpless when something like this happens. I opted out the Big Bundle, but it stil...
Hi I am a Vodafone Home Broadband customer and many years ago a mobile customer too. My current provider has poor signal and data communication issues in my factory of work yet states its postcode signal strength is excellent (Three). I have ordered ...
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