Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Wi-Fi calling Samsung Galaxy A52s 5G

We have two identical Samsung A52s 5G phones both bought from Amazon (shipped from different suppliers), both on Vodafone PAYG.  One phone has Wi-Fi calling shown in the call settings menu and Wi-Fi calling works on it.  The other phone does not have...

wsmcm by 2: Seeker
  • 2562 Views
  • 2 replies
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help return credit

Hello, I have topped up £10, but by mistake it have automatically been given £10 Big Value Bundle which I don't want. The instructions are not clear enough, I'm really helpless when something like this happens. I opted out the Big Bundle, but it stil...

loravava by 2: Seeker
  • 2360 Views
  • 2 replies
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Resolved! Free Data Trial

Hi I am a Vodafone Home Broadband customer and many years ago a mobile customer too. My current provider has poor signal and data communication issues in my factory of work yet states its postcode signal strength is excellent (Three). I have ordered ...

Ellogg25 by 2: Seeker
  • 3626 Views
  • 2 replies
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Resolved! Charges

Does it cost to receive calls or messages and texts on pay as you go ?

KMCB by 2: Seeker
  • 2555 Views
  • 3 replies
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Unable to enter credit card details

Hi thereI'm trying to buy a phone and SIM only deal on the website but when I get to the point I would enter my credit card details I get the following error:"The payment details you provided don't match. Please check they are correct and try again."...

matt0r by 3: Seeker
  • 3599 Views
  • 3 replies
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vodaphone top up by card

my mum had an asda phone sim that was changed by them to a vodaphone sim, and she kept her number, this took a great deal of messing around to do. The question is does she top up her phone with her asda card that came with her original sim and has th...

phil29 by 2: Seeker
  • 3833 Views
  • 3 replies
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pay as

I have an ordinary pay as you go phone. Last week l just put £5 on it, on Saturday l sent two short texts, when l checked the balance l had just £3 left, why??