Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Unwanted SIM?

The other day my wife entered into an online chat with a live Vodafone staff member regarding replacing her PAYG phone. Everything went OK so my wife ordered the 'phone which arrived with a SIM but as she wished to keep the old number she swapped the...

Polypody by 2: Seeker
  • 963 Views
  • 0 replies
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Tesco Voucher Issue.

I received 2 vouchers. 1 on December last year £15 worth and 1 on June £6 worth. We just wanted to know how to use it on any Tesco shops and if there will be any restriction or terms and conditions about this?

Apollyon by 4: Newbie
  • 3452 Views
  • 5 replies
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Micro top-ups (e.g. £1)

Is there any way to do a top-up for a micro-amount, for example £1, perhaps via third-party channels? I've never understood why UK networks don't allow top-ups for any random amount, as happens in many other countries, instead of only inflexible incr...

NFH by 5: Helper
  • 1983 Views
  • 2 replies
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offers for you text message

just recieved a text from vodafone "your gift is waiting ; claim your 500mb of free data at https://vodafone.co.uk/myvf/offerspayg" when i go to the page or click on my offers all i get is the folowing "We're working on some recommendations for you C...

Lost SIM

Hello, My Nan has lost her PAYG SIM and I'm trying to organise a replacement for her. Live Chat isn't available, and the online form says it cannot match her details to the SIM. Is anyone able to help please? Thanks, David

Resolved! How is a sim card used abroad?

Hello,I noticed that I bought a sim card purchase from the United Kingdom and Turkey to come hattie not running on my mobile phone to my tactics. When a call is made, I am unavailable and cannot receive messages. Although I have loaded both package a...

can't get hold of vodafone custmers services.

I have tryed calling custmer services today and ealyer ago this week on 191 but I getting sorry we get connect you right now and it then telling me to go to the support page on the vodafone site when I am calling to get my voicemail pin reseted as I ...

Luke32 by 2: Seeker
  • 1484 Views
  • 1 replies
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unable to receive phonecall and sms aboard

I am aboard (Greece) and while I can make phone calls and sent sms with my new activated sim I cant receive either.The phone find several official greek mobile networks but not Vodafone GR and is connected on an unknown network MAZI XEKINAME PALI (we...

polal53 by 2: Seeker
  • 1704 Views
  • 1 replies
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Resolved! call charge to 448727370000

Hi i have a £5.00 big value bundle, however there is a call i want to dispute which was charged on 27.10.20 just for 1 second at a cost of 46p? i do not recognise this call and it has not been dialled by me, the call is to 448727370000, how could thi...

jane2709 by 2: Seeker
  • 2512 Views
  • 3 replies
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