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Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Phone number not working

Hi all, I'm Stefano! My Vodafone number have experienced some issues lately. I can't call or receive calls as a message appears on the phone "Not registered on the network". What can I do?

StefanoF by • 2: Seeker
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  • 4 replies
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Resolved! Number not recognised

My PAYG number has suddenly stopped working even though I had a call on it earlier today.  If I ring it from my other phone it states it is not valid. I checked on the online top-up page and the number is not recognised there too. Yet the number is s...

Sim data problems

Hi, I purchased a £10 pay as you go big value bundle with 15GB but after I registered and installed the sim only 3GB of data is shown how do I fix this!! Please help. Then I got a message saying your 3GB of data is ready to use. I paid for 15GB!! Ple...

PAYG Balance changes although no credit used

I pay £10 a month into my account and a £10 big value bundle is paid for out of that balance every month. So thats £10 in £10 out, simple.Not only do Vodafone note let me see transactions against  my account but i notice that my balance has gone down...

eekobob by • 2: Seeker
  • 1732 Views
  • 3 replies
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Transfer PAYG SIM to existing account

I've just bought a new phone for my mother as a gift, along with a PAYG SIM (as it requires a nano SIM, and her existing phone is years old) - I know I can transfer her number to the new SIM, but can I also transfer her PAYG account too? It needs to ...

How do I get online from my PAYG Vodaphone mobile?

HI!Hokay, very dumbass NOOB user alert, please be gentle with me. I've got a generic Chinese smartphone, one of those things that tries to look like the Samsung Galaxy but cost £35 from Wish! I've got a PAYG Vodaphone card in it which I've topped up ...

VAT Receipt Pay as Go

Hi, im trying to get a receipt for a top up I made. I’ve requested through the website twice! But haven’t received anything. I contacted the Twitter account and was told to just request again which I did but still nothing. Can anyone help?

MrGWA by • 2: Seeker
  • 2037 Views
  • 3 replies
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Unlocking phone

Hi to everyone.I guess my username says it all that is how I feel about Vodaphone. I filled in the vodaphone unlocking code form on the 16/11/18 received a reply soon after acknowledging my request stating I would hear back in a couple of days or ten...