A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
I'd like to stop the Big Bundle from renewing but when I dial 2345 there is no option to cancel the BB & as my 'phone is not a SMART 'phone I cannot download the Vodafone app. Please can someone tell me how I can cancel the BB?
Hi there! If I bought 15GB of data but my account only says 6GB, why is this? My account says 3.12of 6GB used but I should have 3.12 of 15GB.
I've been trying all day to to change my plan to the £10 Big Value Bundle, but I keep getting this error message:---------------------------------------------------------Sorry, there seems to be a problemUnfortunately, you can't add this product as ...
Im hoping the V by vodafone means voxi. i havnt breached any terms and services and my number has been disconnected from your services. I havnt breached anything. I havnt done anything to deserve this. So please can you look into it and unblock my nu...
Could pay for my big value bundle throw my broadband
I got a new SIM card, added £10 credit, and that has, without my say so, been converted to a £10 bundle, and will therefore expire in 30 days, taking my credit with it. I did not opt for this. I have opted out now, to prevent a repeat, but is there a...
Hi my contact number is i received a message from Vodafone saying it’s been breached but I’ve only sent about 100 texts to everyone sending them Christmas wishes probably not even 100 I need it connected again ASAP!
Hi all, I'm Stefano! My Vodafone number have experienced some issues lately. I can't call or receive calls as a message appears on the phone "Not registered on the network". What can I do?
My PAYG number has suddenly stopped working even though I had a call on it earlier today. If I ring it from my other phone it states it is not valid. I checked on the online top-up page and the number is not recognised there too. Yet the number is s...
Hi, I purchased a £10 pay as you go big value bundle with 15GB but after I registered and installed the sim only 3GB of data is shown how do I fix this!! Please help. Then I got a message saying your 3GB of data is ready to use. I paid for 15GB!! Ple...
