A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi allI'm on Voxi and last week moved my partner over.She made a top up and chose a plan over 7 days ago. PayPal payment has gone out. The plan still isn't activated and she can't ring out. We have spoke to Voxi everyday they keep saying its processi...
HiWe have an unreliable internet connection and I want a backup I can use if our internet is interrupted during an important Zoom meeting.I want to avoid paying up front for data I might not use, but need a connection I can call on immediately in an ...
Order number : WEB-0001000011084763DPD parcel: 1550114128136528 December 2020 I have still not received my order placed on the 28th December. Driver was unable to deliver on the 29th, parcel was returned to the depot, the tracking site does not list...
I'd like to stop the Big Bundle from renewing but when I dial 2345 there is no option to cancel the BB & as my 'phone is not a SMART 'phone I cannot download the Vodafone app. Please can someone tell me how I can cancel the BB?
Hi there! If I bought 15GB of data but my account only says 6GB, why is this? My account says 3.12of 6GB used but I should have 3.12 of 15GB.
I've been trying all day to to change my plan to the £10 Big Value Bundle, but I keep getting this error message:---------------------------------------------------------Sorry, there seems to be a problemUnfortunately, you can't add this product as ...
Im hoping the V by vodafone means voxi. i havnt breached any terms and services and my number has been disconnected from your services. I havnt breached anything. I havnt done anything to deserve this. So please can you look into it and unblock my nu...
Could pay for my big value bundle throw my broadband
I got a new SIM card, added £10 credit, and that has, without my say so, been converted to a £10 bundle, and will therefore expire in 30 days, taking my credit with it. I did not opt for this. I have opted out now, to prevent a repeat, but is there a...
Hi my contact number is i received a message from Vodafone saying it’s been breached but I’ve only sent about 100 texts to everyone sending them Christmas wishes probably not even 100 I need it connected again ASAP!
