A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
My PAYG number has suddenly stopped working even though I had a call on it earlier today. If I ring it from my other phone it states it is not valid. I checked on the online top-up page and the number is not recognised there too. Yet the number is s...
Hi, I purchased a £10 pay as you go big value bundle with 15GB but after I registered and installed the sim only 3GB of data is shown how do I fix this!! Please help. Then I got a message saying your 3GB of data is ready to use. I paid for 15GB!! Ple...
I pay £10 a month into my account and a £10 big value bundle is paid for out of that balance every month. So thats £10 in £10 out, simple.Not only do Vodafone note let me see transactions against my account but i notice that my balance has gone down...
I've just bought a new phone for my mother as a gift, along with a PAYG SIM (as it requires a nano SIM, and her existing phone is years old) - I know I can transfer her number to the new SIM, but can I also transfer her PAYG account too? It needs to ...
HI!Hokay, very dumbass NOOB user alert, please be gentle with me. I've got a generic Chinese smartphone, one of those things that tries to look like the Samsung Galaxy but cost £35 from Wish! I've got a PAYG Vodaphone card in it which I've topped up ...
Hi everyone, It's super annoying and it is happening all the time. So, I am abroad in Germany and whenever I want to top up my balance I get this error:Getting this error message when trying to top up my card: 500, RC45C0 - [Error ref 1w0] It's happe...
Hi, im trying to get a receipt for a top up I made. I’ve requested through the website twice! But haven’t received anything. I contacted the Twitter account and was told to just request again which I did but still nothing. Can anyone help?
Hi to everyone.I guess my username says it all that is how I feel about Vodaphone. I filled in the vodaphone unlocking code form on the 16/11/18 received a reply soon after acknowledging my request stating I would hear back in a couple of days or ten...
I've just moved from GiffGaff to Vodafone because there was no reception on GiffGaff after moving house.I bought a £10 SIM on the Pay as You Go package which is 15 Gb data, 250 mins calls, unlimited texts as described here https://freesim.vodafone.co...
Hi there! I've got a Pay As You Go plan on a rubbish phone! I've just got hold of an iPhone SE (2020 model) which I believe can be used on PAYG and would like to do so if possible. How do I go about transferring the phone number to the new iPhone? Th...
