Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Still receiving bills via sms

I bought a pay as go sim from vodafone ever since I came to UK in 2019. Even then, I am receiving bills via sms but I never paid any attention to it as I am under a pay as you go plan. A few months later, I switched to another phone company to which ...

5 Times data offer

Hi,I'm new customer and purchased pay as you go SIM and activate the Big Value Bundle (10). After 2 days, I still not get the extra data as offer 5 times data in winter.I contacted support on website and also text "FIVETIMESDATA" to 49500. And still ...

Can I switch to PAYG1?

If I buy a new smart phone locked to Vodafone that comes with a £10 bundle can I switch to PAYG1 once the month has expired? Or would I need another sim or phone to do this?

Resolved! Top up not working from abroad (PAYG)

Hello, I am experiencing some problems topping up my PAYG mobile phone from abroad. The credit has run out and tried to top up online but an error occurs after entering all the details, I tried both with a credit and debit card. The bank is saying th...

Billaf by 2: Seeker
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Voxi issue

Hi allI'm on Voxi and last week moved my partner over.She made a top up and chose a plan over 7 days ago. PayPal payment has gone out. The plan still isn't activated and she can't ring out. We have spoke to Voxi everyday they keep saying its processi...

Resolved! Data only SIM

HiWe have an unreliable internet connection and I want a backup I can use if our internet is interrupted during an important Zoom meeting.I want to avoid paying up front for data I might not use, but need a connection I can call on immediately in an ...

Web order

Order number : WEB-0001000011084763DPD parcel: ‍1550114128136528 December 2020 I have still not received my order placed on the 28th December. Driver was unable to deliver on the 29th, parcel was returned to the depot, the tracking site does not list...