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SteoPwr1989 · ‎17-08-2020

hi guys not recieveing calls or texts on my PAYG sim, can someone please check it out and see what the problem is

number is - 0737........

topped up by 10 gbp this morning mobile data is working on it fine

AnnS · ‎17-08-2020

Hi @SteoPwr1989

As you are in Ireland this may explain the situation. The problem is even though you are roaming on Vodafone Ireland, it is still considered an overseas network, roaming is only for short periodic travel such as holiday use and not for long term use and you are expected to return to the UK.

This is going to need account access from Customer Services or the Social Team on this link. they will help where they can.

edited after reading your reply above. As you have now got outgoing working incoming may follow. Give it time to update on the network. Fingers crossed will be working for you soon.

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BandOfBrothers · ‎18-08-2020

Hi @SteoPwr1989

"Activation Lock taken off by Live Chat"

What type of activation lock was activated ?

So may I ask for some clarity was this some type of Roaming issue or not or was it some setting on your phone or account ?

Current Phone >

Samsung Galaxy s²⁴ Ultra 512gb.

SteoPwr1989 · ‎18-08-2020

he said preactivaction lock or pre something is now removed i think

yeh did all that turn roaming off , remove sim , manual network select , then remove sim , then insert again - wasnt working , then he sent text with 4 digit code , worked right away

tried getting the uk vodafone sim to work on my poco x2 but roaming stays on wont switch off

SteoPwr1989 · ‎17-08-2020

got texts and calls working for outgoing

but not incoming now - goes straight to mail box

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not recieveing calls or texts what happened