Welcome to Vodafone Community
and take into consideration " Rewards on Pay as you go will be closing on 27th September 2020 and VeryMe Rewards, our ultimate rewards programme for all customers, will be your new home of rewards. "
Live Chat or the Vodafone customer services department on 191 can check your account @kartha
Current Phone > Samsung Note 20 5G - SM9860 Snapdragon.
Samsung One Ui 2.5 / Android 10.
I topped up 6 times two weeks ago before the deadline as today is the 23rd. Will the rewards not be active to collect until the new scheme is live?
Hey @kartha, points could still be collected through Auto-collection until the 25th of August 2020, however the rewards must be redeemed in the catalogue no later than 27th September. If you have any unused points on your balance after that date, they will expire and the catalogue will no longer be accessible.
Hope this helps!