Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Where did my money go? I applied a £40 voucher

So I used a voucher I had turned off mobile data also it was on plane mode. When I got home I applied it and I didn’t get my money the messages says not enough credits every time I turn off airplane mode I while connected to WiFi.  It didn’t say what...

VOXI Unlimited Plan

Hello, I've got a 30gb with unlimited data on Social Media Plan with VOXI. And for some reason when I'm on Instagram (included with the plan) it starts to consume data even though is suppost to be unimited? why is that? 

50mb of data a day limit?

Hi everyone, I've topped up my phone with 5GB of data but can only use 50mb a day, how do I stop this?? I've tried searching on the my Vodafone app but can't find anything https://routerlogin.uno/?

poala00 by 2: Seeker
  • 2215 Views
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Activate sim in roaming

Hi ! I tried to make account in vodafone uk but i am in roumimg zone.I dont recived sms for confirmation.Sim is new . What can i do ? Thanks.

Indoor security cam how much data does it use from mobile phone

Am thinking of buying an indoor security camera which will send periodic alerts to my mobile phone and I wonder how much each alert is likely to cost or how much data it will use when I open up the app to check on my home.   Very new to this.  I alwa...

MW5 by 2: Seeker
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Wifi calling Samsung A40

Looking for advise about Wifi calling, I am on PAYG with a Samsung A40. My account shows Wifi calling active and I have switch on wifi calling on in the settings of the phone, but it will not work unable to make or receive calls. No network service i...

Dave51 by 4: Newbie
  • 5029 Views
  • 11 replies
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Resolved! Airtime credit transfer

Hi guys, Quick question - I have a large balance on my PAYG account and am wondering if I moved to any of the below and keep my number, can this can be transferred to either; 1) Pay Monthly (Sim Only)2) Voxi3) Talkmobile (a Vodafone owned MVNO) Thank...

simax by 14: Advanced member
  • 8192 Views
  • 8 replies
  • 0 thanks

£5 Big bundle

My £10 Big Bundle has expired, as an existing customer, can I change to a £5 Big Bundle?

Ian47 by 2: Seeker
  • 50007 Views
  • 8 replies
  • 3 thanks