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14-08-2021 07:44 PM
to the tec dept or anyone else who can help
Is the unlimited price plan capped at 10Mbps and if so is this accurate because I have got higher speeds than that because that is the unlimited mobile price plan I am on and I am very happy with as it covers all my needs so don't need to go to unlimited max so if I am getting higher speeds than 10Mbps would there be something wrong with the data download speed testers installed on my phone especially since one of them is the my Vodafone app?
JamesL
14-08-2021 08:23 PM
Hi @JamesL
You certainly seem to have good network, the coverage checker at the top of the page should give an indication of the maximum speed you can expect the receive at your location.
I always thought the unlimited plan data speeds were capped but it sounds like you are able to achieve a faster speed, If you click on see plan details on the SIM only page, there is further information on data speed and the unlimited plan caters for most needs.
Try doing an alternative speed test, if you are using Android, there are applications to download from the Play Store and for Apple from the Apple Store.
14-08-2021 09:07 PM
Thanks AnnS for your reply
But when I sent this post I had forgot about the update on the app called Test Netspeed that I have installed on my android phone and the one I use most often because since the update it has never once gone over 10Mbps no matter where I am using it so maybe it is capped to that speed after all and it was the app itself all the time that was giving me a false reading?
JamesL