A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi Community, I'm about to purchase a new phone with a monthly contact as a Xmas present, but I would like to know what the refund process entails, should the phone not be desired by the recipient of the gift. I understand that if a refund is request...
Does anyone know why the online chat support is not working? I'm clicking on the button but nothing happens. The other buttons work. I can't call because I've lost my voice. This is so frustrating, why does everything to do with Vodafone customer ser...
hi there just upgrade my phone they did not want 4 month old phone for some reason any way new phone would not turn on at all seem to be dead leaft on charge 10 mins nothing then went for a brew leaving it on charge and guess what it started to charg...
I've been trying to enter a radio text in competition. I have a Samsung Galaxy S10 lite. When I text WIN to the number I recieve the following message:-Class 0 messageAccess to this service is denied . Content control bar is in place. You can request...
Hello so I'm writing here as I genuinely don't know what to do. Vodafone and Zinc keep approaching me about payments I apparantly owe even though I closed down my account and have not used my phone since this March, I did refute them but was worried ...
Hi Community,At Christmas I bought my 14yr old a new mobile/tariff also on the Vodafone network (via a 3rd party online provider).I already have a pay monthly account for my mobile and BBD services with Vodafone. How do I add his or A.N. Other mobile...
Hello Vodafone, I wonder wich of my previous advisors will gona respond to this question. Let’s start.I have a Monthly Contract, 32…£/month. Unlimited Max and my problem is that your internet service is worse than some phantom pay as you go sim cards...
Why does the entertainment reregister not work automatically. Why must you send a text and then wait another 24hrs when you have paid for a 24 month subscription. Why can you not just go directly to Entertainment and select the service you wish witho...
Hello, i chose a date to carryover my number to Vodafone but now I want to change the date and move over quicker. How can I amend it? Thanks
Hi all, hoping someone can help. 2 weeks ago I switched from Ee to Vodafone and arranged for a number port and I have had no number since. Every time I call they tell me to wait longer. I lost 3 days from work as I was not able to authenticate, my wh...
