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Why does the entertainment re-register not work automatically.

gorobson
2: Seeker
2: Seeker

‎13-12-2022 08:20 PM

Why does the entertainment reregister not work automatically. Why must you send a text and then wait another 24hrs when you have paid for a 24 month subscription. Why can you not just go directly to Entertainment and select the service you wish without the charge showing as normal. When associated with your number surely you should add with zero charge.

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AnnS
17: Community Champion
17: Community Champion

‎13-12-2022 08:50 PM

You should be able to activate the entertainment package by following the information from the FAQ's on the link below @gorobson 

Entertainment 

 

If you would like some help activating you subscription the Social Team will have the necessary account access needed to get this solved for you, drop them a message through social channels by following this link: Contact Us 

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