A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I am eligible for a upgrade on my tablet, my app says to call 191 which in turn tells you to look on the app. I tried the online assistance and asked what is available for me to upgrade to at a similar cost, the only reply I got was that I could up...
I previously was with Vodafone (10 years) and had a 5G plan and as expected got a 5G signal.I had network issues since November which they couldn't fix so I left to go with o2 which was a huge mistake as o2 were worse.Realising Voda is the better opt...
If I was to buy an iphone 12 mini 24 month contract, would I be able to use the sim from the contract in other unlocked phones?
Hi, I have an 18 month contract due to end on 9th March, I want to leave on the day of the contract ending(not prior) as the last 10 months I've barely used any calls, texts and data because of covid. I don't care about losing my number and i won't b...
I can’t seem to get my discount code to work on any sim only tariff, it does work on a handset so I know it is a valid code. Anyone know why? The sim only tariffs are not discounted and doesn’t work on 12 or 24 month ones.
Hopefully someone can help me with this problem. I have phoned customer services several times without success. I renewed my contract in November and since then have had no end of difficulties. Firstly, my contract now allows unlimited minutes and te...
Hello thereI have been given a work phone that will take 2 sims, one is an esim and one is a normal sim. I want to use this phone for both my numbers and both are Vodaphone. One is work and the other is personal. I am not a year into a contract at...
I have ordered 5 days ago and it hasnt been deliver yet? How long it will take.?
Hi back in Nov 2020 Vodafone disconnected three out of four phones on our small business account. After spending hours on the phone we managed to get them back but Vodafone had forgotten all the monthly billing details for the three phones that were ...
I just got the S21 Ultra and the plan was to trade in my old phone, I went through the process of doing checks etc and was told an envelope was on its way, it has been over a week now and it still hasn't arrived. I have tried phoning multiple times,...
