A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi I am wondering if any one can help as I am at my wits end with this!! when I was with my now EX partner we got a phone on Vodafone he is main account holder but the bills were coming out of my bank , my full name DOB was all there including my ho...
I’ve been on my current contract for a few months and a customer of Vodafone for almost 5 years. I have had the age restriction bar off throughout this entire time and now I’m getting age restricted messages when trying to access some websites. In th...
Hi I'm a Vodafone customer due an upgrade I've found the phone I want and was given a price of £51 a month from you with £49 upfront cost and only 48gb . However when I go on Carphone wearhouse for the same phone 100gb no upfront cost its £51 with y...
A default has shown up on my credit report from 2017- showing as in default. This debt on an old account was sold to Lowells and paid off. I have spoken to the collections department at vodafone and got nowhere, I have sent proof from Lowells that ...
I have a few phones on my personal account (family business) and I have a work phone.I have been with EE for at least 15 years and with the same phone company based in Hertfordshire who were looking after all my mobile phones.The company was sold and...
Since I signed up with Vodafone for a sim only account I have received once a month a voice text on my BT landline reporting how much I have paid in the current month.These voice texts are inconvenient and trivial. I have remove all references to my ...
Hello - my partner called me today but another person / phone answered (not my phone). The call log on her phone shows the call went for 24 seconds but nothing on my phone (not even registering the call happened). Repeating it again it works fine, ...
Hi, hopefully someone can help. I set up a sim-only contract (12 month) on the 17th december 18. On the 14th of June I upgraded to a 24 month phone contract using the flexible upgrade option, where the remaining months of the contract should be writ...
Hi, This message is for Vodafone staff, not forum users. Thank youI placed an order on Jan 16th for an early upgrade pre order of the Samsung S21 128GB. However, I changed my mind and I decided to take the 256GB version. I contacted customer service,...
I wanted to raise an issue with Vodafone as out of the blue I have received a call from Ardvent regarding an overdue amount due from me to Vodafone. This is a very surprising development since I have never received any formal notification from Vodafo...
