Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Annual Upgrade Promise Pricing

HI All, Just have a question i need clearing up regarding the Annual Upgrade Promise  I'm looking at the s21 upgrade & Pre-Order and only have 2 days so need to make my mind up and the upgrade promise could be key.  So they say: "Upgrade to the lates...

VOXI failed payment

Hi all, I set my elderly grandmother up with a VOXI sim about 6 months ago and she's been using it no problems until this morning. She received an SMS informing her that a payment had failed. I have confirmed the payment card is still valid and there...

Nabs_0-1611655878469.png
Nabs by 17: Community Champion
  • 7502 Views
  • 6 replies
  • 0 thanks

Voxi - VOIP? And seamless migration from Vodafone to Voxi?

Hello.. I'm considering transfering over to Voxi, but understand it's not VOLTE (yet) enabled. From time to time I need to make VOIP calls - will this work 'ok' with Voxi? I don't need HD call quality, just decent enough 'phone' quality.. Also, in th...

Rye1 by 4: Newbie
  • 1633 Views
  • 1 replies
  • 0 thanks

Error 2111

Hello, I recently had a new phone, when I try to access the my Vodafone app i get error message 2111, I have tried resetting the app several times. I have uninstalled and reinstalled the app several times but keep getting this message plz help  

440EC7F9-0287-4640-B8CF-10035BB7D70B.png

Vodafone wont fix their mistake

To cut a long story short... end of 2019 i got my ex a contract in my name, we spilt up and i applied for a transfer of ownership to her, i was told it was successful (woop woop). little did i know they lied so when she stopped paying for the bill i ...

Eligibility for Vodafone Advantage

Are the emergency services I.e. police, fire, Mountain rescue allowed to apply for VAS?I used to have it and just went to reapply but it states NHS and serving or ex Military personnel only, with no mention of the emergency services. Can anyone help ...

Charged for Closed Account

Hi all,Today upon checking my credit score I noticed that I'd been adversely hit by two missed Vodafone payments, one for November and one for December. However, I closed my account in October. The amount is also a lot lower than what I was paying fo...

EmeraldJ by 2: Seeker
  • 1847 Views
  • 4 replies
  • 0 thanks

Wanting details removed from account

Hi I am wondering if any one can help as I am at my wits end with this!! when I was with my now EX partner we got a phone on Vodafone he is main account holder but the bills were coming out of my bank , my full name DOB  was all there including my ho...

Tg20 by 2: Seeker
  • 1718 Views
  • 2 replies
  • 0 thanks

Age restriction bar not turning off

I’ve been on my current contract for a few months and a customer of Vodafone for almost 5 years. I have had the age restriction bar off throughout this entire time and now I’m getting age restricted messages when trying to access some websites. In th...

Upgrade confusion

Hi I'm a Vodafone customer  due an upgrade I've found the phone I want and was given a price of £51 a month from you with £49 upfront cost and only 48gb . However when I go on Carphone wearhouse for the same phone 100gb no upfront cost its £51 with y...