Hi all,I have made a pre-order for the S21 Ultra, the day it was released but the tracking is not working at all for me. I have the Proof-of-purchase e-mail but after the chaos I faced before with pre-orders I am a bit concerned.Is anyone else facing...
Ordered an S20 FE last week on a good upgrade deal, received the device and opened the box and not set it up yet as been too busy, the phone is in an 'as new' condition just the seal is broken on the box. Fast forward to this week and the S21 trade-i...
Dear TeamI have been contacting Vodafone to try to resolve my issue with Amazon Prime not working as part of my entertainment package since Nov 2020. I have been in contact via telephone on 3 separate occasions and used TOBI on 3 separate occasions. ...
for 2 weeks now i have been trying to upgrade via the website or the app it tells me i am due an upgrade then i get the following error as attached The app is the same have tried 4 different browsers same thing Tried online chat who couldn't help and...
I can't sign into any app accounts as I am not receiving verification texts/codes from say, Gmail, Uber, Monzo etc. etc.Receiving & sending sms's fine from regular phone numbers.I have a new S8 on contract with vodafone.I have spoken with tech suppor...
Hi Community,Does anyone know how to get visibility of historical incoming calls made to my phone via My Account Bills and/or Statements,...just as outgoing calls appear? Or do I have to make a special request to Vodafone for this information? I am l...
Hello, My plan ended yesterday and since then I`ve been trying to upgrade to a different one. However every time I reach the checkout and I fill in my email and mobile number it says there is something wrong and it doesn`t allow me to proceed. Any id...
Hi, I am based in the UK and am using a ‘pay monthly’ contract with an unlocked iPhone 11. Pro. I will move to Germany in a few months and would like to get a German mobile phone number but also remain reachable under my current UK mobile number. Wha...
I’m stranded in India due to COVID-related travel restrictions. I don’t need to use my UK phone/plan whilst in India, but am keeping it for emergency purposes whilst here. As my expensive Sim only 2018 plan is just out of commitment, I would now ...
Is it possible at all to contact a specific member of the Vodafone Sales/Upgrade team? Appreciate that this is probably a long shot, but yesterday i contacted the team to discuss the options available for upgrade. I knew what i wanted but was interes...
