A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi,my Spanish bank needs to send me authorisation codes to access my account via sms and for some reason I cannot receive them. I have been through vodahelp many times and have reset network settings, enabled premium rate texts, enabled roaming and n...
How do you enable Vodafone billing where you can purchase something online and pay when the bills due?
Hi,My wife upgraded to an iPhone 12 back in November. Whilst it wasn't the best deal, we figured Vodafone has been pretty reliable over the 10 plus years we've been with them so we'd stick around. The deal included a trade-in discount of £15 per mon...
Hi there,I cancelled a contract within the cooling off period without ever using the handset. I received a letter advising I owed £18 and a credit fault marker had been placed on my file.I contacted Vodafone and was advised by a Vodafone operative th...
Keeping you connected - Really.4th attempt made today to activate sim after swap.Friday morning told its sorted will be on in an hour. Friday afternoon told its sorted will take up to 24 hours. Saturday told its sorted will take up to to 24 hours. To...
Good afternoon, So I was fiddling around inside of the My Vodafone app and whilst attempting to increase my data allowance, I accidentally reduced it instead. Whilst attempting to rectify that mistake, I turned my data allowance off completely! I am...
Hello,Hoping someone will be able to help me.I have a contracted phone with vodafone and want to take out a second contracted phone with vodafone.I'm assuming I can swap the sim cards between two phones without any issues? Because they are both with ...
I have two Vodafone Sim only contracts, for my wife and me, that I took out in November 2020. I want to take out a third Sim only contract for my son, but my application was refused. Why? I had five Sim only contracts with Three, no issues, why Vodaf...
I pre-ordered the S21 ultra a couple of weeks ago. The next day I decided I'd prefer a different model, so I contacted Vodafone. They told me they had cancelled my initial order and placed a new one for the model I wanted. About a week passed and I ...
I have been a customer of Vodafone for a very long time. But the level of customer service this time was horrific and I was really disappointed with Vodafone. Long story short I decided that I wanted to add a new line for a Samsung Galaxy Tab S7 Plu...
