A default has shown up on my credit report from 2017- showing as in default. This debt on an old account was sold to Lowells and paid off. I have spoken to the collections department at vodafone and got nowhere, I have sent proof from Lowells that ...
I have a few phones on my personal account (family business) and I have a work phone.I have been with EE for at least 15 years and with the same phone company based in Hertfordshire who were looking after all my mobile phones.The company was sold and...
Since I signed up with Vodafone for a sim only account I have received once a month a voice text on my BT landline reporting how much I have paid in the current month.These voice texts are inconvenient and trivial. I have remove all references to my ...
Hello - my partner called me today but another person / phone answered (not my phone). The call log on her phone shows the call went for 24 seconds but nothing on my phone (not even registering the call happened). Repeating it again it works fine, ...
Hi, hopefully someone can help. I set up a sim-only contract (12 month) on the 17th december 18. On the 14th of June I upgraded to a 24 month phone contract using the flexible upgrade option, where the remaining months of the contract should be writ...
Hi, This message is for Vodafone staff, not forum users. Thank youI placed an order on Jan 16th for an early upgrade pre order of the Samsung S21 128GB. However, I changed my mind and I decided to take the 256GB version. I contacted customer service,...
I wanted to raise an issue with Vodafone as out of the blue I have received a call from Ardvent regarding an overdue amount due from me to Vodafone. This is a very surprising development since I have never received any formal notification from Vodafo...
Hi all,I have made a pre-order for the S21 Ultra, the day it was released but the tracking is not working at all for me. I have the Proof-of-purchase e-mail but after the chaos I faced before with pre-orders I am a bit concerned.Is anyone else facing...
Ordered an S20 FE last week on a good upgrade deal, received the device and opened the box and not set it up yet as been too busy, the phone is in an 'as new' condition just the seal is broken on the box. Fast forward to this week and the S21 trade-i...
Dear TeamI have been contacting Vodafone to try to resolve my issue with Amazon Prime not working as part of my entertainment package since Nov 2020. I have been in contact via telephone on 3 separate occasions and used TOBI on 3 separate occasions. ...
