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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

How long does it take for esim to activate

I've recently upgraded my pay monthly contract from a Samsung Galaxy S9 to an iPhone 12, the set up went well but when it came to setting up my sim I got a little confused. I added a data plan to the iPhone, did a sim swap, my Samsung has a physical ...

Billing Anomaly

I've just realised ive been billed an extra £59 for an extra number on my account for almost a year when i only have 1 phone number? Has anyone had this happen? 

Porting issue

I’ve recently moved networks to Vodafone and my old number was supposed to be ported today however the port seems to have only been partially successfully.  Calls out are showing to contacts as coming from myself on the number ported from my old netw...

luvepafu by 2: Seeker
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  • 1 replies
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Youtube premium payment

Hey there, I'm on a pay monthly account.  It is a lower one so I have to pay the extra if I want youtube premium adding.  Just need to know if it is pre or post paid on my account?  

YiG by 2: Seeker
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  • 1 replies
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Dual phone numbers using the same call plan.

Hi,I currently have a call plan with Vodafone which is for my personal calls.  I'm looking for an easy and cost effective way to add an additional phone number which I can use for work as I want to keep my work and personal calls separate.I'd like al...

Resolved! Upgrade query

Hi all,  I need some help understanding my options for upgrading. I am eligible for an upgrade now and my preferred handset is an iPhone 12. The best deal that has been offered to me by Vodafone is 100GB data with £19 upfront for £53.55pm. However, o...

WiFi Calling Doesn't Work at Home

Hi, I get pretty poor signal at home and used to have a SureSignal box which stopped working but found out I can use Wifi Calling, this is now enabled and works at my workplace however not at home. Do specific ports need to be opened up on my home ro...

Blacklisted Phone

HiI reported my phone as lost to Vodafone on Sunday 27th Sept who blacklisted device, luckily for me phone was returned to me same day. So I contacted Vodafone requesting device be unblacklisted and bar removed from Sim. 13 days on and over 10 live c...

Mcleebee by 2: Seeker
  • 2465 Views
  • 6 replies
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Trouble unblacklisting a phone after being returned.

HiI reported my phone as lost to Vodafone on a couple of weeks ago who blacklisted device, luckily the phone was found and returned to me a few days later. So I contacted Vodafone requesting device be unblacklisted and bar removed from Sim. 2 weeks o...