A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I’ve been on my current contract for a few months and a customer of Vodafone for almost 5 years. I have had the age restriction bar off throughout this entire time and now I’m getting age restricted messages when trying to access some websites. In th...
A default has shown up on my credit report from 2017- showing as in default. This debt on an old account was sold to Lowells and paid off. I have spoken to the collections department at vodafone and got nowhere, I have sent proof from Lowells that ...
Since I signed up with Vodafone for a sim only account I have received once a month a voice text on my BT landline reporting how much I have paid in the current month.These voice texts are inconvenient and trivial. I have remove all references to my ...
I can't sign into any app accounts as I am not receiving verification texts/codes from say, Gmail, Uber, Monzo etc. etc.Receiving & sending sms's fine from regular phone numbers.I have a new S8 on contract with vodafone.I have spoken with tech suppor...
Hi Community,Does anyone know how to get visibility of historical incoming calls made to my phone via My Account Bills and/or Statements,...just as outgoing calls appear? Or do I have to make a special request to Vodafone for this information? I am l...
Is it possible at all to contact a specific member of the Vodafone Sales/Upgrade team? Appreciate that this is probably a long shot, but yesterday i contacted the team to discuss the options available for upgrade. I knew what i wanted but was interes...
Hi, My husband had a Samsung Active watch which we set up with OneNumber so that he could leave his phone at home and receive texts / calls etc on his watch.The watch was not fit for purpose and was returned, so we would like to cancel the OneNumber....
Hey people, I'm trying to find out what's likely to happen with my mobile, broadband and landlines contract if I were to go bankrupt. Unfortunately, Covid has hit me hard financially so this could be a very real option. My Voda account is completely ...
Hi, I am wondering if someone can help me. I had a Vodafone phone back in 2015. I am in the process of buying a house this year and are debt free. Apart from this default which has been place by Vodafone which is dragging my score down a lot.The debt...
The title says it all, the last 3 times I've renewed my contract with vodafone I've requested to not have any insurance and every time I end up paying for insurance. I am sick of this, I have my phone covered by my home contents insurance so insuring...
