A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hello,I closed my account with Vodafone in September 2019. I’ve just checked my credit profile and my Vodafone account is still shown as an active account. I am applying for a mortgage soon and need this amended on my credit profile. Can someone plea...
I had pre-ordered the Galaxy S21 Ultra on the 15th Jan, but decided to cancel it on the 18th Jan as I realised I wanted the 512GB model instead.Went through live chat on the 18th to cancel and was told it would take 48-72hours for the open order to b...
My step dad is taking ove he's number and switching it to a business he's a director of a LTD company does vodafone do a credit check on the business oh the person who runs the business?
Hi ! I have an account with vodafone that currently has 2 active phones. I ordered a 3rd phone but it was rejected by the receiver. The phone is now being sent back to the warehouse and will be cancelled once it arrives there. I tried to order a repl...
So I have recently used Vodafone's 'Trade In' service. The service where you register a trade in quote, send you phone in, and receive cash/money off/vouchers. I was provided with a freepost label, thought better of it and sent it Royal Mail Special...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? no - other side of the block 2) What is the full postcode n7 9ej3) Does the issue occur if you try your SIM card in a different phone? yes 4) What...
I've accidentally paid my bill twice. Once through the app and then a while later I got the text saying to pay from a previously used card type yes. I just assumed the first payment hadn't been taken. But it was. So will I be refunded?
I am eligible for a upgrade on my tablet, my app says to call 191 which in turn tells you to look on the app. I tried the online assistance and asked what is available for me to upgrade to at a similar cost, the only reply I got was that I could up...
I previously was with Vodafone (10 years) and had a 5G plan and as expected got a 5G signal.I had network issues since November which they couldn't fix so I left to go with o2 which was a huge mistake as o2 were worse.Realising Voda is the better opt...
If I was to buy an iphone 12 mini 24 month contract, would I be able to use the sim from the contract in other unlocked phones?
