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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

We couldn’t connect to the presentation because of network issues

Hi. I have Skype for Business 2015, but cannot view other peoples desktop or share mine. I get the error message        " We couldn’t connect to the presentation because of network issues".I am using a ZTE Vodafone mobile wifi, and have a pay monthly...

SSD by 2: Seeker
  • 2010 Views
  • 3 replies
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Vodafone DC expired November 2020

HiHad some issues with my mobile data and upon checking my profiles I can see that the DC very appears to have expired. I deleted it, texted WEB to 40127 as instructed on another post and redownloaded the profile. same issue. Any ideas?

Upgrade issue

Hi I upgraded my contract through CRW just over a week ago now. I was eligible on the my Vodafone app for early upgrade but I was getting the same phone but cheaper on CFW to upgrade. After ordering my phone came the next day. It came with a new SIM ...

Pac code problem.

So, I lost my phone today half way up a mountain. I reported it and got Simon blocked. At the same time I decided to ditch vodaphone and paid £242 to end the contract immediately. All fine and dandy but then asked for a pac code only to be told it wo...

Resolved! What hapens to sim only when I die to my sim only contract?

Hi. I'm on an unlimmited data (max,) sim only contract. My question is what happens to the contract when i die?My expectation would be that my Next of Kin can just cancel the contract since i'm not paying off a handset. But i thought i would check?

flagpole by 12: Established
  • 2219 Views
  • 2 replies
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Need to ask for new SIM.

Daughter lost phone, want to request replacement sim, not rocket science, no chat facility, no Vodi response, rubbish,Message says chat available 24/7.

fejjie by 4: Newbie
  • 1654 Views
  • 3 replies
  • 0 thanks

Repair tracking not working

HiAs the title suggests, the page for tracking repairs isn't working. It asks you to input phone number and surname but doing so results in the error "Sorry, our site just had an internal error. Please click here to go back to the home page." Before ...

Ombudsman Decision Ignored

Please can someone tell me what to do ? In 2017 I was misold a data deal by a rogue Vodafone agent. It came with a free tablet and I was told I could turn the data only deal in to a mobile package with minutes and texts. I already had a mobile sim on...

kamtrv by 2: Seeker
  • 2679 Views
  • 2 replies
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Now TV cancel entertainment pass

Hi,  I am on a plan that included the NOW Tv pass however this is up on 15 Feb 21. I dont use the subscription so do not wish to have this once my pass with vodafone is up and therefore wish to cancel.  On NOW Tv it sends me back to vodafaone when tr...

keeping a phone number

My current vodafone contract is coming to an end, I have taken out another contract with Vodafone but through a different provider, I want to keep my original number with vodafone, but have been told I need to do a keep my number , which changes it t...