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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Talk to a UK Vodafone person?

Can anyone advise how I can talk to someone in the UK from Vodafone. I have invested (wasted) too many hours on phone and online chat and got nowhere, well actually now I’ve had the pleasure of receiving a letter from a Credit Control company. I am e...

Cycle Forward Fee

Pleas, confirm MPS Line Rental is only ONE payment and it is "One Off"This was not mentioned when I took the Pay-Montly contract.

New vodafone sim not working

I got a new phone with a new pay monthly sim for Christmas, but I have never got the sim working since I've got it. Everytime I put the sim in the phone, It says emergency calls only, and when I checked the MyVodafone app, the sim doesn't seem to app...

Defaults on account

HelloI have recently found out on my credit reports that i have a default against my name from vodaphone for £17 missed payments.I cancelled my direct debit with voda and switched network as I was getting a work phone paid for and was never told I ne...

Thiefs

I have been ripped off for 3 years by these Arthur Daley vodaphone RIP off dodgey company been trying to get refund to no avail .I would never get a contract out again with vermin such as these cowboys. . If I were to steal money off you I would b pr...

PhilH1 by • 2: Seeker
  • 1951 Views
  • 3 replies
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Missed Payment on Credit Report

Help please!!! I took out a short mobile contract from Carphone Warehouse on Dec 2018 which according to the staff that time said the contract will end in 4 months and with option to  cancel it at anytime. Upon 4 months i cancelled the Direct Debit o...

Basanta by • 2: Seeker
  • 2152 Views
  • 1 replies
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Resolved! WiFi Calling MotoG9 Play

I purchased direct from Motorola a sim free MotoG9 Play mobile. I have no issue with Virgin broadband connectivity. However unable to enable WiFi Calling. According to Vodafone website this mobile has wi fi calling. Is there a Vodafone TEXT update to...

Xperia 5 text over wi-fi calling

I see some phones now have text over wi-fi calling working. When can I expect my Xperia 5 (not the II model) to start working please?

IanBa by • 2: Seeker
  • 1821 Views
  • 4 replies
  • 0 thanks

Trade in returns pack

Hi I have contacted you in early December to follow up where my trade in returns pack is and was assured it was on its way. I have still not received it and I am getting increasingly concerned that I am am going to be billed above the amount I have b...

NC1 by • 2: Seeker
  • 2100 Views
  • 1 replies
  • 0 thanks
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