Credit file error after account closure

[Sarahwebb2021]

Hello,

I closed my account with Vodafone in September 2019. I’ve just checked my credit profile and my Vodafone account is still shown as an active account. 

I am applying for a mortgage soon and need this amended on my credit profile. Can someone please get in contact with me to resolve this?

Thanks, Sarah 

[BandOfBrothers]

The information contained within these links may help @Sarahwebb2021 

experian/when-are-closed-accounts-deleted and experian/closed-accounts-will-remain-in-credit-history-for-10-years. 

The Vodafone Social Media Team's also have a Credit File Specialist Team who can look at this for you. 

Contact-us-for-account-specific-queries. 

I wish you all the best with this.