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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Data SIM not working properly....

Hello, Please help me because Vodafone Customer Services are hopelesss. I took out a 24 month contract back in April for an unlimited data package, which is basically a SIM card only deal (which gives me unlimited data, texts and calls). I've been us...

Waiting for 2+ weeks for a Sim

Hello,I ordered a new sim-only contract 2 weeks ago and I still haven't received it in the post. Today the first direct debit payment has been taken from my account.I contacted customer services who told me they would send a sim to me within 24 hours...

Serpent1 by • 2: Seeker
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Upgrade applied to the wrong number

Has anyone else had an upgrade applied to the wrong number (within same account)? I am really annoyed by this. I thought I checked and trippled-checked that I was upgrading my primary number but Vodafone are insisting that I upgraded the other number...

Credit score

Hi, my partner had a phone out a while ago, and vodaphone didn't tell him about his bill, so year later he paid it all, then another year he had £1 on it, now on his credit file it says over £500 we have tried to get it wiped off his experian but vod...

We couldn’t connect to the presentation because of network issues

Hi. I have Skype for Business 2015, but cannot view other peoples desktop or share mine. I get the error message        " We couldn’t connect to the presentation because of network issues".I am using a ZTE Vodafone mobile wifi, and have a pay monthly...

SSD by • 2: Seeker
  • 1919 Views
  • 3 replies
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Vodafone DC expired November 2020

HiHad some issues with my mobile data and upon checking my profiles I can see that the DC very appears to have expired. I deleted it, texted WEB to 40127 as instructed on another post and redownloaded the profile. same issue. Any ideas?

Upgrade issue

Hi I upgraded my contract through CRW just over a week ago now. I was eligible on the my Vodafone app for early upgrade but I was getting the same phone but cheaper on CFW to upgrade. After ordering my phone came the next day. It came with a new SIM ...

Pac code problem.

So, I lost my phone today half way up a mountain. I reported it and got Simon blocked. At the same time I decided to ditch vodaphone and paid £242 to end the contract immediately. All fine and dandy but then asked for a pac code only to be told it wo...

Resolved! What hapens to sim only when I die to my sim only contract?

Hi. I'm on an unlimmited data (max,) sim only contract. My question is what happens to the contract when i die?My expectation would be that my Next of Kin can just cancel the contract since i'm not paying off a handset. But i thought i would check?

flagpole by • 12: Established
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