We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
I’m trying to purchase a “pay monthly” esim card but during the checkout process, my USA postal code isn’t accepted. I’ll be abroad for the next 4 months and have no other postal code to use that works.
When I log into the My Vodafone App or into my online account it just says that there are no active plans... but my plan isn't due to end until April 2023! Is this just a known technical issue going on? It's been like this for a few days now ....
In the midst of discussing options with my partner about how we wanted to approach the end of our 24-month contract the chat was closed by the support member of staff and I can now not re-open a TOBi chat and start again.Is there a cooldown on this o...
Paid off my device but Vodafone taking multiple payments for this transaction despite acknowledging error. Help.
I am so frustrated, seriously considering parting ways with Vodafone. So, my contract with Vodafone has been running since I renewed in 2022, and I unfortunately lost my phone two weeks ago. I informed Vodafone, who agreed to send me out a new sim, s...
I want to email someone with a complaint that it is impossible to cancel my monthly mobile as I have already switched companies and do not have a number. I have wasted about 5 hours of time going into store, trying the useless TOBi and an adviser (s...
Hi there wondering if someone can point me in the right direction. On my credit file it says I have an old defaulted account (status unknown) its from July 2017. I would like to try & clear this up? What number can I contact? Thanks in advance.
I started getting an extra £15 a month charge on my monthly bill.. actually could be more like £20.. anyways.. i tried online chat..couldn't speak to an actual person.. tried to ring up about a complaint but just couldn't get through...said i wanted ...
I ran out of data a couple of days ago (20gb pm) with 18 days to go. As expected I immediately lost internet access. Last night however my phone pinged a few notifications and this morning I have full internet access including streaming from YouTube ...
Though I have never been a business, seems like I have been put on a business account (looks like when upgraded previously and seems to have been done to get me a better deal but wasn't aware) and cannot use my Vodafone or upgrade in store. Same with...
