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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Contract Length

I agreed a new contract on the telephone and rep 100% agreed new contract length was 12 months but when checking my accountit is showing as 18 months like [Removed]?   [MOD EDIT: This post has been edited to remove inappropriate content please see Co...

Resolved! Legacy woes

I used to have 2 numbers on the older 'legacy' system that I have had for decades. One line for me, the other for my daughter. She has now taken ownership of her number, and I am no longer paying for it. So far so good, although that took several att...

[Removed] cancel my contract

Does anyone have an email for these guys? No i dont want to talk to TOBi thanks. As you can see ur site is dead but you keep charging me for a device that hasn't been touched in 2 monthsgreat

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Resolved! New Customer - have I been accepted?

Hi everyone, I placed an order for the new iPhone 14 Pro max last week sometime. I knew the phone was out of stock and that I'd be waiting a few weeks for delivery which is fine but how do I know that my application for credit has been accepted? I've...

New contract

Hey guys, so I’m sure a few can relate but as of yet I’ve had nothing off of Vodafone about when they would dispatch my phone I ordered last month and all they’ve told me is that it’s on back order I then contacted them multiple times with the same o...

cnc0121 by 2: Seeker
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PAC Transfer hasn't worked and Vodafone support is awful

Decided to leave my old Mobile provider Three as I wanted to save by having home broadband & mobile with the same provider. Ordered on the 31st of Oct, switch date of the 4th of Nov. Three disconnected me as planned at 10am on the 4th and since then ...

LG2126 by 2: Seeker
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Resolved! Question about Vodafone phones

Trying to buy a vodafone phone and they don't explain the payment plan well at all, hoping I can get help here.IF I get a 20 euro plan where it says it tops up every month, is that a mandatory payment every month or if I top up by 5 euro or something...

Resolved! New customer today- how do I get my eSIM?

Hi Vodafone. I'm switching from Giffgaff (GG) today. My GG service has ended and I'm waiting for confirmation that my number's been ported to Vodafone. My question is: I've ordered an eSIM for my new Vodafone account. How do get it? I can't log into ...

LeoJBR by 3: Seeker
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