A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi everyone, I placed an order for the new iPhone 14 Pro max last week sometime. I knew the phone was out of stock and that I'd be waiting a few weeks for delivery which is fine but how do I know that my application for credit has been accepted? I've...
Hey guys, so I’m sure a few can relate but as of yet I’ve had nothing off of Vodafone about when they would dispatch my phone I ordered last month and all they’ve told me is that it’s on back order I then contacted them multiple times with the same o...
Decided to leave my old Mobile provider Three as I wanted to save by having home broadband & mobile with the same provider. Ordered on the 31st of Oct, switch date of the 4th of Nov. Three disconnected me as planned at 10am on the 4th and since then ...
Trying to buy a vodafone phone and they don't explain the payment plan well at all, hoping I can get help here.IF I get a 20 euro plan where it says it tops up every month, is that a mandatory payment every month or if I top up by 5 euro or something...
Hi Vodafone. I'm switching from Giffgaff (GG) today. My GG service has ended and I'm waiting for confirmation that my number's been ported to Vodafone. My question is: I've ordered an eSIM for my new Vodafone account. How do get it? I can't log into ...
I have just received a new sim card as part of a sim only pay monthly deal. I am looking to replace my current vodafone sim card with this whilst keeping my current phone number, I went onto the sim swap form and I got the error message "The SIM numb...
I have been a Vodafone customer for about 20 years.For some years now my account has been managed (well) by Onecom on Vodafone's behalf. I don't know how or why this happenned but my memory says that one day it had suddenly become so without my knowl...
I had my phone stolen on August 31st. Immediately I contacted Vodafone to have my phone blocked. The trouble has come now that I need my device blacklisted. My insurance company needs a report showing that my device has been officially blacklisted. ...
I have just left a large company and have been waiting weeks and weeks for a PAC code even though I know its a couple of clicks of a button etc. They have a policy in place whereby they agree I can keep the number, but nobody seems to want to help an...
Hi,My contract ends 30/11. I am moving from monthly contract to SIM-Only in a new I-Phone 13 I have purchased outright. I am using my contract SIM in my new phone till 30/11.After 30/11 I'd like to move to a low cost 2BG SIM, but may need to access r...
