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Forum Posts

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Employee Advantage Scheme

When I upgraded in store today, the advisor told me to reach out on the live chat to add the employee advantage scheme to my account. However, it turns out you have to order online and add the code there, but I have now upgraded so cannot add it. Is ...

finleytt by • 2: Seeker
  • 1198 Views
  • 1 replies
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removing expired debit cards

hi can somebody please tell me how to remove stored debit cards from my account some are expired +2 are active.. i always pay my bill online+ didnt realise by saving my card details i was giving consent to reoccurring payments, i was in a hurry+ didn...

I can’t receive text messages since switched to Vodafone

Hi All, Since I switched to Vodafone from Voxi (19thSep) which is sister company of Vodafone, I can’t receive text messages. This is causing real pain to me at moment as I can’t get any security codes to reach bank, email, government and vodafone acc...

Cengiz by • 2: Seeker
  • 10343 Views
  • 12 replies
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Resolved! Leaving Vodafone with a PAC

I have a pay monthly SIM with a OneNumber/smartwatch connectivity plan. If I use a PAC to leave Vodafone completely will the OneNumber/smartwatch plan be automatically cancelled as well?

Umiamz by • 4: Newbie
  • 4221 Views
  • 4 replies
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Resolved! Can I receive incoming SMS if no plan is active on Postpaid?

I am given a free Hero Unlimited Vi prepaid Sim as a promotion by a Vi employee and am considering abandon my original postpaid sim and use the prepaid instead but since I have given the postpaid number for several other services and avenues I want t...

annie31 by • 2: Seeker
  • 3044 Views
  • 1 replies
  • 0 thanks

Phone on contract

I am an international student studying in London. My question is that can a student buy phone contract from Vodafone?

Roaming charges since the changes

Can I add Vodafone's roaming extras to my contract later on or does it need to be done at the start? I am currently due an upgrade and was looking at the new roaming charges that accompanied brexit. It seems Vodafone have zones A, B, C and D. I plan ...

ferio23 by • 2: Seeker
  • 1988 Views
  • 1 replies
  • 0 thanks

Number not ported over

recently i purchased a new phone and contract with vodafone from carphone warehouse uk (so 2 sims both vodafone)this was to replace my old contract with them as i thoughti rang vodafone to ask to port my old number to new simi was informed because i ...

tinahea by • 2: Seeker
  • 2391 Views
  • 5 replies
  • 0 thanks
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