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Forum Posts

New phone stolen before delivery

2 weeks ago today I upgraded my contract and ordered a new Samsung S20 Ultra. It was apparently immediately despatched and due for next day delivery. The following day (Saturday) I was at home all day and at around midday got a text to say the DPD dr...

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EU Roaming pass activates when?

I'm soon going to the  EU and want the 8 day roaming pass. One of the Vodafone webpages says the pass becomes active as soon as purchased (hence dont buy it until in the EU).  On the "buy" button in My Vodafone app it says it activates only when the ...

psuk99 by 2: Seeker
  • 4697 Views
  • 2 replies
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Prospect… forever?!?

Hi, Hopefully someone can help me here as I’m not having much luck with other avenues available. I applied for a sim (esim) only monthly contract on the 25th of November and was seemingly accepted - I received an account number and can log in to myvo...

Resolved! New contract via Carphone Warehouse in error

I've been within Vodafone since 2016 on pay monthly contracts. I have recently upgraded with Carphone Warehouse (which I also did in 2020 with no issues). It appears that I accidentally opened a new account (even though I'm sure I went through the up...

My number's been spoofed - Vodafone won't help

Hey, I'm getting 30 or more calls from people a day, all saying I've called them. My number's clearly been adopted by some scammers and is being used to call people I don't know. Vodafone doesn't get it. TPS haven't helped. The Online Fraud line aren...

SuzMcB47 by 2: Seeker
  • 2821 Views
  • 3 replies
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Resolved! Blacklist my phone

Why vodafon refusing blacklist my phone ??? Insurance company wont proces My insurance claim without getting the phone blacklisted and im on the middle getting promises from vodafon that they are going to blacklist it but it never happened???? Ive be...

Aida90 by 2: Seeker
  • 7299 Views
  • 12 replies
  • 1 thanks