A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I’ve added my Apple Watch to my pay monthly plan and it works fine. I find it strange, though, that there is no mention of the OneNumber/Watch plan in the mobile app. In fact, there is a link to take out a OneNumber plan, even though I already have o...
Hi thereIs it possible to move 3 lines from a personal account to a business account? If so, is this an easy process? What do i have to do? Many thanks!
Good evening, On 14/12/2022 my contract ended and I was eligible for a new deal. I went to Carphone Warehouse like I did in previous years and tried to upgrade my Vodafone contract. Error!!! there was a problem with my details...I've contacted Vodafo...
Received brand new iphone 14 Max Pro and Apple watch ultra 10th October. Here we are 21st December and still cannot use my smart watch as a phone due to OneNumber issues. Absolute Joke. Moved for EE as this seemed a better deal bit I so regret this m...
I have just checked my experian credit report to find that Vodafone have still been reporting to Experian from 1 december 2021 .I have serious concerns that this will affect my mortgage application. I need this reporting to stop to all credit agencie...
Hello, I've registered in the Alexa app for OneNumber. The issue is, when I receive an incoming call, my Echo device doesn't ring. Is there something else I need to do to make it work? I can make outbound calls just fine.
Just changed my pay monthly contract over to one that has an entertainment package included. When I go to the entertainment page to activate it, it is showing some options, but saying I have to pay to add one but it should be free as part of the con...
Hello I am a customer I have 2 sim only plans that finish on the 30th of December and I was looking for a good deal but no one answers the phone you keep putting the phone down I can’t get through to anyone and now I’m thinking of leaving because yo...
Hi,I've accidentally used a STAC code instead of a PAC code when I moved to another provider. This has caused my contract to end and my simcard no longer works. As it was only three days ago , is there a way of getting my number back? Is there a way...
Hi Hoping to get some help as I am getting my soul crushed speaking and chatting with CSA's. Wednesday - decided to upgrade my wifes phone via TOBi chat. Speaking with Kelsey, I asked her to talk me through SIM only and a handset upgrade. She placed ...
