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Forum Posts

Order not been dispatched

Hello there        I have order a Samsung galaxy z fold 4 on black Friday 25th November early morning like 5am anyways got my order confirmation email with my order number which tracker as well when placed the order it said be arriving today 28th Nov...

AVPelite by 2: Seeker
  • 1677 Views
  • 4 replies
  • 0 thanks

Cancel contract

Hi. I have just been made redundant and am not going to be able to continue paying my device or airtime bill. I have tried to speak to someone on chat, but I am getting nowhere. I wish to cancel my contract and arrange to set up a payment plan to set...

Resolved! Refund for an upfront cost randomly

Not sure why but I’ve randomly just received my upfront cost back into my account after a few emails a few days ago saying  Hello. We're very sorry - your Apple iPhone 14 Pro Max 512GB silver still isn't in stock yet. Rest assured, we're working clos...

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Contract About To Expire

I am asking on behalf of a friend. Currently they have sim only which expires Jan 10 2023 and they have just requested PAC which was a lot of effort Voda staff did not want to give it with them wasting over an hour on chat before it was issued. Her c...

Additional Plans & Number Porting & Management

Hi All,I have a SIM only contract. I can see that one of the Black Friday deals is an "Additional Plan" giving 140GB data for £10/month.I'd like to get this additional plan for my wife. I assume that I can still port a number in to an additional plan...

Soofla by 10: Established
  • 1139 Views
  • 2 replies
  • 0 thanks

Pay off current contract, switch to new deal

Hi gang. I’m wondering what the steps are to pay off the remainder of my current contract with Vodafone, without leaving the network, and switching to one of their Black Friday deals? I’ve already got the total cost to pay off what’s left on my curre...

hollaa01 by 3: Seeker
  • 1990 Views
  • 2 replies
  • 0 thanks

overpayment on a closed account

i had two billing profiles and on my second billing profile i transferred the number over to my mum (transfer of ownership).  The transfer has now happened and now my second billing profile has gone (as there are no active numbers on there). On that ...

Only 4G working in USA

I have a contract that allows me to use my data, minutes and calls in USA, it was working fine for the first 2/3 days and now as soon as I attempt to call anyone it instantly says call failed. I’ve reset network settings and now my phone till not con...

Late payment charges

I had the unfortunate experience of contracting a broadband dongle from Vodafone and skip forward six months after cancellation I now have late payment charges on my credit file which has dropped my credit score, despite a long long call with custome...

India377 by 2: Seeker
  • 1169 Views
  • 1 replies
  • 0 thanks

Issues with OneNumber

Hello. After some consideration I have decided to stay with Vodafone for another 2 years (12 years running) as their offer for sim only was hard to miss. Since part of the deal is reduced price for connectivity of smartwatches, I’ve decided to link u...