A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
So I started the switch from plusnet on 12th Jan still haven't received my Sim card, promised it on 14th January I have no working phone as I'm in limbo. One simple question where is my Sim ? tried calling last night held for 30mins, tried online, fo...
Hi,I had an unjust default put on my credit score which I was assured would be removed last September - I have the transcript of my conversation where it stated how sorry Vodafone were about this (as it's causing all kinds of problems) and that it wo...
I have less than 14 days left of my current contract. I’ve just paid the final payment for the 24 months & upgraded via Carphone warehouse on the upgrade options. Originally I called them but they said the deal I see online wasn’t on their system yet...
I've got 2 vodafone contracts. The sim only one is nearing the end of the contract and i'd like to if possible, port that number over to the other vodafone contract. Does anybody know if that is possible to do? I don't want the hassle of informing ev...
Hi - my website appears to be being blocked by Vodafone's content controls (we are a Vodafone mobile household) - would it please be possible to whitelist the site please? https://www.wonderandwonder.com Thank you very much.
Hi, i'm quite frustrated by the online chat saying they can't block my IMEI for my stolen phone. Apparently its because I didn't purchase the phone from vodafone. They directed me to the manufacturer who i bought it from directly. I contacted them an...
I took out an Unlimited sim for £30 per month in December with two additional lines for £10 for 100GB each. In the App it sent me notifications that I could upgrade to a handset, I even received emails over the last couple of weeks. I looked and seen...
looking for a copy of my itemized phone bill for August and September 2021
I upgraded on the 21/11/22 and was told my new handset was out of stock. I got updates up until the 2/12/22. Then after that I heard nothing so keep checking on the order tracker which just kept saying order confirmed. So I got in contact on 5/1/23 a...
Vodafone recently cancelled my back up mobile account ending 191. Long story. I contacted Vodafone on 1 December 2022 and despite talking to 5 very pleasant members of staff throughout December in Customer Services and Complaints, who I am sure did...
