Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 63325 Views
  • 160 replies
  • 12 thanks

Porting my number, but not leaving Vodafone

I have a work phone on a Vodafone contract. I am changing jobs and would like to take the number with me (new phone will be on o2 network), and my old employer is happy with this.  However, they have been told they have to pay up the remainder of the...

Advatage Scheme login email not working

On 01/09/2022 I applied for Vodafone Advantage as my employer (Amazon) . Upon receiving an email with Login link to receive my discount code, the link didn't work. I tried again twice on 02/09/2022 - Login link didn't work. On 05/09/2022 I claimed my...

andimi by 2: Seeker
  • 712 Views
  • 1 replies
  • 0 thanks

Resolved! Lost device plan

Hi so long story roughly 3 weeks ago vodafone have lost 2 of my device plans that are under a legal document they won't let me pay the devices as there saying there bot there but can see the loan agreement I've been ringing trying to sort the issue a...

Hayzb by 2: Seeker
  • 1250 Views
  • 1 replies
  • 0 thanks

Phone not working in USA

I've just arrived in the USA (San Francisco) on holiday and my phone will not connect to a network so if I needed too I can't make a call, text or use data. I've looked but can't find a setting to change to fix this. Anyone got any ideas?

Default Credit Account - Affecting Mortgage

Hi, I had a phone contract which I had wanted to end after the initial 2 years contract. I contacted Vodafone to end it and they informed they did and gave me my last bill date. After this, I was told to cancel my direct debit to ensure no more money...

ChloeF by 2: Seeker
  • 789 Views
  • 3 replies
  • 0 thanks

Vodafone contract offers

Trying to upgrade to Xiaomi Redmi Note 11 Pro 5G and it currently has an offer until 6th September. Down £72. When you get to checkout the offer doesn't show. The full breakdown shows the original price. How do I proceed? Thanks. 

magboy by 2: Seeker
  • 1425 Views
  • 8 replies
  • 0 thanks

UNBILLED ITEMS

The 'unbilled' section on my bill no longer provides any information - anyone else?

SUELYNNE by 2: Seeker
  • 523 Views
  • 0 replies
  • 0 thanks

How to apply Advantage discount after sale?

The last time I applied a Vodafone Employee Advantage discount, I had to do it within the first 30 days after I had joined a new plan - but now I can't find any option to apply the code anywhere. I keep seeing "apply at checkout" but I wasn't told I ...

Jayce05 by 2: Seeker
  • 5106 Views
  • 6 replies
  • 0 thanks

Privacy Abuse

Hi,My husband pays my Vodafone mobile bill through Vodafone business as an employee of his company. How much access has he got to my phone? We are going through a divorce and has insisted I keep costs low by keeping my current phone and plan. I am wo...