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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Default on credit file but no bill ever received

I moved to EE around a year ago now and contacted Vodafone to cancel my contract and obtain a puk code to carry the number over to EE. This was done and i was told a final bill would include the cancellation cost and be issued as usual. Unfortunately...

Contract Length

I agreed a new contract on the telephone and rep 100% agreed new contract length was 12 months but when checking my accountit is showing as 18 months like [Removed]?   [MOD EDIT: This post has been edited to remove inappropriate content please see Co...

Resolved! Legacy woes

I used to have 2 numbers on the older 'legacy' system that I have had for decades. One line for me, the other for my daughter. She has now taken ownership of her number, and I am no longer paying for it. So far so good, although that took several att...

[Removed] cancel my contract

Does anyone have an email for these guys? No i dont want to talk to TOBi thanks. As you can see ur site is dead but you keep charging me for a device that hasn't been touched in 2 monthsgreat

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Resolved! New Customer - have I been accepted?

Hi everyone, I placed an order for the new iPhone 14 Pro max last week sometime. I knew the phone was out of stock and that I'd be waiting a few weeks for delivery which is fine but how do I know that my application for credit has been accepted? I've...

New contract

Hey guys, so I’m sure a few can relate but as of yet I’ve had nothing off of Vodafone about when they would dispatch my phone I ordered last month and all they’ve told me is that it’s on back order I then contacted them multiple times with the same o...

cnc0121 by 2: Seeker
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