We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
I'm new on here. I'm considering switching to the new iPhone from Android. I've been given a guaranteed trade-in value code which is valid for 7 days. I want to use it towards the purchase of a monthly plan iPhone. My question is, when do I need to s...
Am looking at a new contract and phone, through either Mobiles.co or Carphone Warehouse. The details on both sites are 'sketchy' as to the actual plan you're on once signed up - i.e. is it 'basics' or 'red' or any of the other myriad of plans and fro...
Folks, I'm a Vodafone Pay Monthly customer who will soon be eligible for an upgrade. I'm thinking of taking on one of the new iPhone 14s on an unlimited max plan. However, for various reasons, I don't want to have the separate device and airtime plan...
Hi, I have a couple of queries on the above I am aware that prices will increase by the cpi rate published in January 22 (5.4%) plus additional 3.9% based on my current price of £26pcm an increase of 9.3% would come to an extra £2.40pm if my maths ar...
I want to log in to my account. You want to text me a code to either of 2 numbers which no longer exist. What do I do?
Hi everyone There is another thread that talks about call problems in the US but I wanted to start a new thread to highlight current data roaming problems in the US as well. Arrived in New York on Friday and can only connect to T-Mobile Edge. You can...
I will be visiting New Zealand in the new year. Having looked the Roaming information on the Vodafone site I can see that if I want to use my UK allowance it is £6 for each day I use it; OK so farHowever I can't firnd any reference to making local ca...
I recently took out a Vodafone contract for my daughter, the credit check went through via carphone warehouse and Vodafone (so 2 hard searches were left on my credit report, and i was allowed to proceed) however when checking my credit report last ni...
Is it possible for my son to pay the device plan payment for phone using his debit card, contract is in my name but he would like to pay for device in full, but only give me the option to pay on my caed.
I have had a long-term ongoing problem with your service, and none of your support staff have been helpful in fixing it. I am a mobile phone monthly subscriber using an iPhone 13 Pro, with an Unlimited Data account, however approximately 2 months ago...
