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Multiple Phone Plans

asif_aziz40
1: Seeker

Hello.

New customer who is looking to switch over my broadband and 2 mobiles to Vodafone.

I had the Pro II Fibre Broadband + 2 seperate mobile phones with numbers which I wanted to bring across.  I added the PAC code from my previous provider for the 2 seperate mobile numbers I wanted to bring across.  (So the basket has Package 1: Broadband + 1 mobile phone with plan.  Package 2: 1 mobile phone with plan).

 

When I try to check out, I get a message saying  "You can only purchase one Phone Plan at a time.  Please remove a package".

 

How do I get around this? 

Thanks.

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hello @asif_aziz40 

Best practice would be to speak with Vodafone Customer Services via Live Chat or via 191 from a Vodafone mobile phone or via 

  1. 0333 304 0191 from a landline or other mobile (standard charges apply),

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Thank you.

 

Regards

Az