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12-10-2023 10:27 AM
I took out a new Vodafone contract in June/July this year expecting to have access to 5G Ultra, which is available in my area, but I currently don't because it's not enabled until you receive a text saying it is.
Has anyone actually received the text to say it's been enabled?
12-10-2023 07:10 PM
Hey @nsmith1979
So that we can check over your account to make sure it's been enabled, please reach out to our Social Media team on either Facebook or X.
Thanks.
12-10-2023 09:12 PM
Hi @CallumR
I've already spoken to the Social Media team and it isn't enabled yet. They've said I have to wait until I receive a text saying it's been enabled. I was trying to see if anyone has actually received the text to say it is enabled.
Cheers
01-12-2023 02:15 PM
Still no text from Vodafone to say 5G Ultra is enabled on my account, I've double checked just to make sure I'm eligible (which I am). It's frustrating because I can see the Vodafone 5G SA PLMN from my device where I live, hopefully they'll let me actually connect to it soon....
Has anyone else been given access to it yet?
05-12-2023 08:39 AM
I've got a Galaxy S22, but I took a SIM only contract in June / July so the phone isn't from Vodafone. It's good to hear people are being provisioned onto the SA network, hopefully I'll get access soon as well..........
23-02-2024 12:56 PM
Hi, it's been a while since this post, have you received the 'text' yet to say you are now provisioned?
23-02-2024 12:59 PM
@iwire nope, still nothing!! Been 7 months since I took out the contract now.
23-02-2024 01:43 PM
It's a joke! ........ 6G will have launched by the time someone at Voda sorts these technical issues out 😂
@vodafonebusiness
06-12-2023 09:21 PM
I got a text on 10Nov. But TBH, not seen much improvement. My Postcode is supposed to be 5G Ultra enabled, but I don't even get 5G.
Interestingly, I had got 5G last month in Barcelona, in almost entire city.