cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

5G Ultra Enablement Text

nsmith1979
3: Seeker
3: Seeker

I took out a new Vodafone contract in June/July this year expecting to have access to 5G Ultra, which is available in my area, but I currently don't because it's not enabled until you receive a text saying it is.

Has anyone actually received the text to say it's been enabled?

11 REPLIES 11

CallumR
Moderator
Moderator

Hey @nsmith1979 

So that we can check over your account to make sure it's been enabled, please reach out to our Social Media team on either Facebook or X

Thanks. 

nsmith1979
3: Seeker
3: Seeker

Hi @CallumR 

I've already spoken to the Social Media team and it isn't enabled yet. They've said I have to wait until I receive a text saying it's been enabled. I was trying to see if anyone has actually received the text to say it is enabled.

Cheers

nsmith1979
3: Seeker
3: Seeker

Still no text from Vodafone to say 5G Ultra is enabled on my account, I've double checked just to make sure I'm eligible (which I am). It's frustrating because I can see the Vodafone 5G SA PLMN from my device where I live, hopefully they'll let me actually connect to it soon....

Has anyone else been given access to it yet? 

chistery
16: Advanced member
16: Advanced member

I've seen a few people receive the text.

What device have you got?

nsmith1979
3: Seeker
3: Seeker

I've got a Galaxy S22, but I took a SIM only contract in June / July so the phone isn't from Vodafone. It's good to hear people are being provisioned onto the SA network, hopefully I'll get access soon as well..........

Hi, it's been a while since this post, have you received the 'text' yet to say you are now provisioned?

@iwire nope, still nothing!! Been 7 months since I took out the contract now.

It's a joke! ........ 6G will have launched by the time someone at Voda sorts these technical issues out 😂 

@vodafonebusiness

Getafix
16: Advanced member
16: Advanced member

I got a text on 10Nov. But TBH, not seen much improvement. My Postcode is supposed to be 5G Ultra enabled, but I don't even get 5G.
Interestingly, I had got 5G last month in Barcelona, in almost entire city.