We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
Recently i contacted support to find out my data speeds as im due an upgrade and wanted to match up similar packages.After chatting to a really informative Customer Rep, it works and quoted by the rep that i could keep the same plan/price and just up...
Hi, wondering if anyone in the vodafone team can help with an issue I am having accessing the My Vodafone app. I have a Hong Kong Dual Sim Iphone XR (A2108) with a physcial Vodafone sim and a physical Three sim. When I try to open the app I am given ...
Hi there. I received an unwarranted text message from Floodline, a gov.uk flood warning service stating that I live in an area at risk of flooding and that I've been opt-ed in to this free service that will notify me if there's a flood warning in my ...
2 months ago, I got a phone deal. The very same day I realised I made a mistake and refunded the phone, got a new different one. Even though I refunded the phone and the sim same day, Vodafone continues to charge me twice; over the refunded phone dea...
Hi!I have a Samsung Galaxy S9 and have recently updated my software. Since then, I keep getting texts from Vodafone saying: "It looks like you’ve swapped your SIM or updated your software. If you want to continue sending picture messages, please upda...
Recently i ported my indian number from BSNL to Vodafone network.I got the confirmation message from Vodafone that your request for porting is processed on the day of leaving from india to netherland.After coming to netherland i placed the new sim in...
So I got a text from Vodafone (believe it is legit as it is on the same chain as other offers Vodafone send me). Which asked me to text COSTA to 41142. I received a text back with a link starting with https://www.jigsaw360.com/, but every time I clic...
Been on hold twice for an hour today but no luck getting my PAC code. I have tried them on 191 and the App/Online and by text but no luck getting through to a member...can't be this hard!
I fell behind with my payments after upgrading as I was falsely told I had 6 months to pay my upgrade fee off and then found out after my cooling off period it was only 3 months. Therfor my services got stopped and I was moved over to payg until I pa...
I've just got a new Pay Monthly contract and I'm new to Vodaphone. I've already paid the upfront cost of the handset. I placed the order on Saturday, it is now Tuesday when I picked up the phone. I've looked at my online bill and it is DOUBLE the amo...
