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Call usage not reflecting reality?

chistery
16: Advanced member
16: Advanced member

Anyone else seeing issues withe their call usage online not being accurate. I've noticed it for a few months now.

E.g. A call made yesterday at 14:59 for 59 minutes shows up as made at 15:59 for 30 mins.

Ok, it's all inclusive so no costs but it does make you wonder what else they could be getting wrong if there are chargeable calls made. I could understand if the time was an hour behind and all logging to GMT, but not to be an hour ahead, when we're in BST.

10 REPLIES 10

hrym
17: Community Champion
17: Community Champion

I seem to remember another issue a few years ago where the timestamp was in GMT rather than BST.   That might account for it.