A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi there, Is anyone else having recent issues with their 3/4/5G data connection? Over the last couple of weeks it goes through periods of dropping data packets and stalling. It isn’t a localised issue as I’ve tested the connection at various location...
I recently moved house and to my dismay, I found there is no mobile signal in my house. It's a new build, and as such, I can't even get a landline due to the new direct fibre technology connecting directly to my house.So, I need WiFi calling, or else...
I cancelled my contract via PAC on 03/03/21 my contract finished on 27/02/21, I can no longer access my account, have not received a final bill and Vodafone have still taken the full direct debit from my account. Can you advise please before I contac...
Does Vodafone have a Wifi app? What I am talking about is an app similar to O2 Tugo and Three's In Touch which will make it possible to text and and make voice calls to others using Wifi.This is useful where there is wifi but no signal (eg on the Lon...
So December 09 I signed up for a 12 month sim only plan. However my plan was not activated until 17th of December or so, my billing date is last day of the month . So (this plan gave me an upgrade to a pay mobthly handset plan today 9th of March.) I ...
Hi so I have iPhone 12 and I’m living within the 5g network coverage as I get my home internet via Vodafone 5g. All setting in mobile data are set to 5g and I can stand under the 5g mast and still not get it anyone know why
Having successfully ported my No to Vodaphone for voice calls, my texts are sent with the original, temporary No as that supplied with the new sym that accompanied the phone, and any texts that are sent to my ported No go to my old device. Phone is ...
My new eSIM is only 11Mb/s whereas if I use wifi to connect to my 5G router, also on Vodafone, I get 250Mb/s I have taken steps to eliminate the issue - eg using a BT Mobile 5G SIM and it seems the speed on the eSIM is the issue Can I cancel the cont...
Hi thereI am trying to switch my account from personal to business. To do this, i have to create a purchase order to vodafone. How do i lay this out? what information needs to be on the purchase order? And what address do I use to address it to vodaf...
Hi Guys, Looking to get a Basics PAY monthly simcard and was wondering if they are speed capped? I am looking at getting the 4GB one.. https://www.vodafone.co.uk/shop/bundles-and-sims/sim-only-deals/basics/c/?adobe_mc_sdid=SDID%3D67FD004DBA1FC035-525...
