A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi, I'm leaving UK this summer with my wife. Therefore I need to cancel her subscription. Her english is not good enough to do so over the phone. So I'm asking you what I need, as her husband, to cancel it for her? I obviously has all the passwords a...
Anybody else sent their phone to be repaired (due to liquid damage) only to receive the phone back and for the battery to expand within a day. When I sent phone back second time, I was told it was liquid damage. What??? In a day????I paid approx £200...
Short story: I have a SIM-only pay monthly contract which has WiFi calling enabled. I also have a brand new Sony Xperia 10 II purchased not through Vodafone specially as it is a supported phone. BUT, despite calling technical support and promises of ...
Hi,I am in the process of buying a new iPhone through Vodafone but can't complete the process because it is requiring me to log in, sending a passcode to my iPhone. My iPhone is dead because of water damage. No texts are being received as I have remo...
We have a business contract and following a call to customer services today to ask about call diverting costs I was advised there is obsolutely no charge involved in this. I have all my mobile calls set to divert to an 0330 number. Given previous bad...
Error code: 6201.Contacted support and have open support tickets but Vodafone cannot fix this problem, in the meantime I have missed out on a month of rewards. Will this ever be fixed?
I am on a pay monthly contact currently out in Cyprus trying to use roaming data. I am connecting to the Cytavoda network which is a partner network.My phone shows 3/4g but no data is being passed and I cannot make calls. I am close to the border wit...
My brother wants to get a Vodafone sim card, but as I'm trying to get him one I run into a problem with setting up his billing address and his address. It says it's required to have at least 3 years of residential history to check with the bank detai...
Hi there, I am having difficulty understanding why I was not given the option to take up the offer of waiver of early termination of contract fee in January 2021 due to changes to roaming charges abroad as per Vodafone policy. Can you please clarif...
I recently took out a new contract with vodafone after speaking with their live chat advisors. They advised 3 times that the contract I was going to take out came with accessories included. I proceeded with the new contract but on delivery no accesso...
