A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
My Experian credit report tells me I've missed at least one payment on my account a year ago, for an address I moved out of around three years ago. I am still a Vodafone customer and have never missed a payment, or received any notifications (my paym...
I have just upgraded my phone, is the Vodafone Advantage automatically applied?
Hello, I am having a night mare with Vodafone! Please can can you give me an email address and a telephone number for the credit file support team, and again for collections.i was PROMiSED that a default due to be removed in August would be removed ...
I am not able to access any websites that are 18+ when on mobile data. I'm ok on WiFi but mobile data have them blocked. This has been going on for ages. Im age verified.Any one able to help?
Over a couple years ago I bought a pay monthly vodafone sim to use while I didn't have any internet moving into my new flat. I only realised recently that I never cancelled it and it's cost me several hundred pounds. Needless to say I was slightly st...
I have just discovered that any SMS messages I send, longer than 160 characters, are split into several shorter messages. There is an option in my SMS app (Chomp) "Split Long SMS Messages" and this is currently ticked. If I untick this then I believe...
Hi I hope I could get some help, I can’t seem to get 4G working on my iPhone, I called Vodafone and they said it’s been off since November last year, no idea why. They have tried everything, even swapped my sim, no luck. When I put my husbands SIM ca...
I called the other day to reinstate my direct debit. This was the 26th February, I paid the final amount of an outstanding bill I had and asked to set up a direct debit for future payments. This was killing 2 with one stone as my bank needs an active...
Recently went in store to go from sim pay monthly to sim only..so I was going into reduce my bill from £52 a month to £32 ended up getting talked into a upgrade which would get the recent phone for £56 and I would trade in my old Handset...got told I...
I have just moved over from EE and taken out a new 24 months Vodafone contract whilst getting the new Samsung Galaxy S21 Ultra. I am set up on the network now and have moved my number over and my EE sim has been cancelled. Before purchasing the phone...
