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Forum Posts

Securenet incorrectly blocking our website

Vodafone Secure Net is blocking our website incorrectly as harmful or dangerous, I have had the website checked by google tools and the website is showing as fine. We have multiple websites on this server linked to our company so this shows the serve...

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Fraud report form not working

Hi,I'm trying to use the Fraud report form; https://www.vodafone.co.uk/about-this-site/our-privacy-policy/protecting-our-customers/protecting-your-identity/fraud-report-form/But I'm getting an error message when clicking submit. Tried different brows...

knuter by 2: Seeker
  • 1496 Views
  • 2 replies
  • 0 thanks

Retrieve old number

I ported my number across from giffgaff to take over my  pay monthly number. I am now in need of my old number as it is still connected to my bank & iCloud and everything else. Is there anyway I am able to do this. I have spoke on live chat and didn’...

Mlcx_98 by 2: Seeker
  • 1979 Views
  • 5 replies
  • 0 thanks

Not receiced a text message for 8 days

Hello. I'm 86 and need some advice please. I was on payg but then got a call telling me for £7.99 a month I could have a contract. This was on the 26th march. Since then I haven't been able to receive a text message. I have spent 6 days being fobbed ...

Missed call alerts

I’m confused.  When I go into mailbox settings menu.  There are several options for text messages alerts when a caller doesn’t leave a voicemail.  The thing I don’t understand is what is the difference between options 2 and 5.  2 is for text message ...

ASASHAW3 by 2: Seeker
  • 4162 Views
  • 3 replies
  • 0 thanks

Call waiting won't turn off / disable

Hi teamI am unable to permanently disable call waiting. Every time I try, I find it has reactivated the following day.A few quick points:By call waiting, I mean the phone alerts me to an incoming call, when I'm already in a callWhat I want to happen ...

stooch by 2: Seeker
  • 3073 Views
  • 2 replies
  • 0 thanks

Text about another person's bill

Hi, I got a text earlier about another persons bill - I know it is the correct Vodafone number as it is the same one I got told about my bills from.

void345 by 2: Seeker
  • 1301 Views
  • 1 replies
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How to stop voicemail calling me

Everytime someone leaves me a message my voicemail calls me. I want it turned off but mailbox settings doesn’t give me that option. I’ve managed to stop the text message alert by disabling slam down notifications but the calls keep coming and there a...