A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I have received a text message from +44 7555 039549 which reads"From Vodafone: Payment for your latest bill could not be processed by your bank. Please update your payment information via: https://vodafone.repay-bill.com?p=2 "which appears to be a ph...
Hi! My OneNumber subscription has been unlinked from the primary line following the number transfer to Vodafone. Now it shows in my account as a completely separate subscription. Would you be able to assist me in re-linking it to my primary line?
Hello there,On 9 March, I was on a call, and I didn't know what happened, but I was disconnected.Then I received a text from Vodafone, and it said they would block my account if I didn't pay 50% of £190.95.I thought that it was a scammer text; howeve...
Hi there,My phone was stolen on Monday 8th March and Vodafone promised I would receive a new sim card within 3-5 days. I still have not received a sim and I'm expecting important client calls to my number which I now cannot receive due to this. Is th...
I upgraded my phone last november, with the offer the I could part exchange my current phone so basically I would get the new handset for free and £15 off my bill. Due to corona they said that I needed to send the phone into them via mail. Not a prob...
hey all, I checked my credit score today and noticed I have had ongoing missed payment and the contract was opened 14th January 2017, I do not recognise the account number and have made sure all my payments have been paid since then and now currently...
I have been with Vodafone for 24 years and wanted to upgrade to an iPhone 12 Pro Max. Now being a loyal customer you would have thought Vodafone would give a discount to someone who has remained loyal. They flatly refused. So now I’m going to go to a...
Hello, has anyone had a similar experience... contacted the livechat (horrendous might I add) to enquire about changing tariff. I currently receive a 30% discount on my account. I asked the advisor if I change tariff will this 30% discount apply to t...
We lost a phone at the end of 2020 but on 22nd Han 2021 its showing data usage - how come?Thanks ! Sue
My partner and I have vodafone contracts, but we would like to combine them on one account rather than have two seperate, the monthly payments for both come out of the same bank account at different times.
