Can you please confirm how I can get in touch with the credit file support team?

[nicnac1806]

hi , can you please direct me to how i can speak to the Credit File Support team directly as i have waited for several call backs from the person dealing with my issue & they seem to have to liaise between me & this team  - i need further help on resolving my issue with a default being removed ,

thanks

[BandOfBrothers]

The Credit File Specialist Team are not customer facing @nicnac1806 

Therefore I'd suggest the Vodafone Social Media Team's via Contact-us-for-account-specific-queries as they can collate your information and pass to the Credit File Teams.

[nicnac1806]

Thanks very much for replying - i've had a breakthrough via their Complaints department so hoping this resolves my issue now !