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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

OneNumber Connectivity/iPad Airtime Data Plan

Hi, This morning I purchased an iPad, I upgraded the data plan to 4gb not realising you offer OneNumber Connectivity.My mobile data plan with Vodafone has unlimited data so if I can connect my iPad to my account and share data, I won’t need the 4gb.M...

Dayink by 2: Seeker
  • 580 Views
  • 3 replies
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Calling local numbers at roaming destination (2024)

Hey everyone, Could someone from Vodafone confirm what the exact policy on making local calls to local numbers at a roaming destination for subscribers on 51 and 83 inclusive roaming destinations is?I am on an 83-destination roaming plan and up until...

Direct Debit

I've just found out that I am late paying my bill and have been charged £5. TOBI says the DD got returned by my bank. I've checked with my bank and there were no returned DD, and there were plenty of funds to pay. I have paid via DD for the last few ...

Vodafone data speeds

I am a little confused about the data speeds from Vodafone. Ive seen some saying unlimited, some saying 10mbps and some 2mbps but I just want to get a normal 25gb sim and there is no speed cap mentioned for that one so is it unlimited speed?

lumen by 2: Seeker
  • 666 Views
  • 2 replies
  • 0 thanks

Sim not working after porting

Yesterday I received an email to say my number had been ported from O2 to Vodafone, ever since I’ve had ‘no SIM’ I’ve contacted support using Tobi 3 times and insert sim and turned off phone countless times, support are not particularly helpful. sinc...

Pixel 8 - free Acer laptop deal?

I am sure i saw a deal a few days ago for a Pixel 8 with a free Acer laptop (acer chromebook 315) on Vodafone??I can no longer find the offer - did i dream it or does it/did it exist??

aqol45 by 1: Seeker
  • 666 Views
  • 0 replies
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Roaming Destinations

Hi! I'm thinking of taking out a SIM-only deal with Vodafone but I'm confused by the roaming offers.One of the plans would give me ('Xtra') "inclusive roaming in 83 worldwide destinations" - which is the sort of deal I'm looking for. Where I'm strugg...

Help!

Help!!! I was a vodafone customer for years and then tjey screwed me over. I had a contract for myself and my husband back in 2021 (I think I can't remember specifics) my husband had a device plan and then airtime plan. Fine not a problem once we rea...

facebook meessenger not connecting on mobile data

HiI have a Samsung 10+ on Vodafone monthly contract 15gb allowance.I can not use Facebook messenger to message or do Video calls unless on WIFIWhatsApp works fine.So why cant i  connect to Messenger, it use to work fine when i first got the phone.I h...

Charge to bill not working

I have been trying to resolve my complaint with Vodafone re charge to bill not working and got nowhere. They have said no restrictions on account but they put one on account in March and I haven't been able to use it since. The sites I am trying to p...