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Forum Posts

return device for upgrade lost

im absolutely gutted with vodafone customer service’s  on 16th may i have cancelled my upgrade request a dpd returns on the 17th may drop off my parcel on 22nd my parcel was delivered to vodafone today is the 30th until now no message sent to me abou...

Unable to claim Vodafone Advantage Code

I have been trying to claim a vodafone advantage code for the last few days but the claim button would not work.I have tracked the issue down to https://vea2020admin.production.ggmrhub.co.uk/voucher/claim/ 404 (Not Found) So it seems the button to cl...

casti3 by 2: Seeker
  • 2132 Views
  • 12 replies
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Can not select Spotify as Entertainment Option.

Hello, last month I signed upto vodafone with the promise of Spotify as a free entertainment option. This is stated in the welcome Email I recieved.I already had a Spotify subscription, so I cancelled it and it now has now came to the day I need to a...

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Vodafone Universal Package

Morning All,First time poster here.I've recently had a complaint regarding an incorrect tariff being applied to my account. Yesterday I was assured that it was being resolved, however I now seem to be on the 'Universal Package' at £100 a month for 2G...

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PughTube by 2: Seeker
  • 386 Views
  • 1 replies
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Failed credit check

So applied for the new I phone 15 pro max today for myself and my wife did hers on her device today also, hers went through but mine didn’t it said I failed credit check even though my credit is good and yet I even paid off the balance of my loan agr...

Gmanno1 by 2: Seeker
  • 659 Views
  • 2 replies
  • 1 thanks

Phone number enquiry

I used to have a Vodafone contract and that number had the security code to my banking, the phone number has been deactivated for a few years, it’s not currently assigned to anyone as it says I’ve dialed an incorrect number when I call it, is there a...

Hatch97 by 3: Seeker
  • 415 Views
  • 1 replies
  • 0 thanks

Contacting vodafone as an ex customer.

I’m pulling my hair out here!Of course, you’d think it should be easy, but as Vodafone customers, we know all to well that getting a simple answer is NEVER easy. I’m an ex customer…..well I’m actually still a vodafone customer but through a business ...

No signal Bad reception outside inside, anywhere

Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Any location, a lot of the time no singal at all2) What is the full postcode...

Lumofold by 2: Seeker
  • 424 Views
  • 1 replies
  • 0 thanks