Ask
Reply
Solution
28-09-2022 08:31 PM
Hello,
I posted my old phone for the trad-in offer on Monday and got a DPD receipt. However I want to trace the parcel to ensure it arrived OK but I don't have the address it got sent to.
Has anyone got it please?
Thanks
28-09-2022 09:42 PM - edited 28-09-2022 09:43 PM
DPD have an app which may help track the parcel @el_rasho
If not give 191 or Live Chat a contact and they'll help you.
To add....
" We’ll let you know as soon as we receive your phone – this can take up to five working days.
If it’s been longer than that since you sent it, chat to us online. "
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
28-09-2022 10:10 PM
Thanks but the app too asks for the post code too which I didn't note down. The envelope already had the address on it and its not written anywhere else in mt paperwork.
29-09-2022 05:30 AM
Ok so please do let Vodafone have the alloted tine and if they don't contact you then contact support on 191 , Live Chat or the Vodafone Social Media Teams via Facebook Messenger or Twitter DM @el_rasho
I wish you all the best. Take care. 😎
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
30-06-2024 11:54 AM
I had exactly the same problem. anyone know the address or postcode?