Can't register for my Vodafone app

[cxn61110]

Hi.

I'm trying to register my number for the my Vodafone app, but it says we didn't recognise that number.

The number has been ported for 2 weeks now.

I have another Vodafone number on a different contract, different phone, and a different email address, and it managed to register my ported number ok.

Any ideas? 

Thanks 

[Gemma]

Hi @cxn61110 - thanks for reaching out to us about registering for the My Vodafone account. We can check this from our side. Please send us a message on Social Media.